A Wild Orchid Florist 4110 East Interstate 20 Service Road South, Willow Park, TX 76087

"On Wednesday June 22, 2023 l ordered flowers for my wife online using this Florist website. Upon completion of the online transaction l immediately called to verify the order has been received. The owner said that it had been and that she didn't have what l ordered. (Strike 1) she offered an alternative for the same price. Upon delivery of these flowers it was obvious that these flowers were NOT fresh flowers. My wife sent me a picture and l was on the phone to complain. This owner was like What do you want from me? End of story, No refund for wilted flowers that looked like it came off the top a week old coffin."

"I have enjoyed ordering my flowers from here!! She will bring them to my office now, I will definitely order some while on maternity leave so my home office smells amazing! She is very quick and always makes the best boutiques, she will also call and let you know if she is out of something and if the replacement is okay! :)"

"I wanted to share how wonderful my experience was! I placed an order for a casket spray for a funeral this past weekend and originally wanted red flowers. The family made a last-minute change and she was so flexible and understanding of the sensitive nature of the situation. Due to the last minute change, she used her creativity to create a very beautiful spray and did so without charging me extra. I was very pleased with the customer service here. I was even having issues with removing my toddler carseat (since I forgot to do this before picking up the flowers) and she and another person helped me get it out in the 100 degree weather so we could place the spray in the backseat. I always love to support small local businesses and I was not disappointed one bit. She has won a long time customer."

"I ordered these for my mother’s funeral When I arrived I could clearly see these flowers were dead. I sat and cried, not a good time for dead flowers! I spent over $400 on dead flowers. I reached out to Dawn and told her, her response was I delivered them a little after 3:00. I got to the funeral home at 3:30. She don’t know what happened. She gave no indication that a refund or even partial refund! You can’t buy integrity."