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Comet Cleaners
3806 East Broad Street, Mansfield, Texas, United States
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About the Comet Cleaners
Comet Cleaners, located at 3806 East Broad Street in Mansfield, Texas, is a trusted laundry institution that has been serving customers since 1957. With a focus on convenience and customer service, Comet Cleaners offers a variety of services to meet all your laundry needs. Whether you need dry cleaning, alterations, or wash and fold services, the friendly and helpful staff at Comet Cleaners is always ready to assist you. Stop by on your regular pickup day and experience the excellent service for yourself. Find an independently owned Comet Cleaners near you and discover why customers keep coming back for their laundry needs. Comet Cleaners is proudly brought to you by DMC Creative Solutions and Philly Puddy Designs.
Photos of Comet Cleaners
3806 E Broad St Ste 100, Mansfield, TX 76063, United States
Opening hours of Comet Cleaners
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
Day off
Reviews of Comet Cleaners
"I brought in two pair of Ralph Lauren (polo) chinos this morning to Comet cleaners. Expecting same day service. Instructions were to launder the pants with light starch. When I returned to pick up my pants they had creases in the middle of the pants after telling them not to. The afternoon manager was argumentative and stated that pants had been previously creased so they may not be able to remove the crease. Although I come there multiple times a month, she was unwilling to refund my payment until I insisted this was their fault. She stated she needed to review video to see the condition of the pants when I brought them in as if I was lying. I waited and eventually she decided to refund $11.53….at least that’s what she said…we’ll see. Overall experience dissatisfied….I would feel different if they acknowledged their mistake…but trying to place blame or circumvent responsibility is very unprofessional."
"Sunday 01/01/2024 at 5pm. Time stamping it so whoever the owner is can pinpoint who the manager was at this location. Terrible customer service, with lots of inferences on my character. I dropped my 4 pants & 3 shirts for “dry cleaning” the night before (for the first time). At pick up, I was surprised by how expensive it was (more than 50% increase from the other comets I use to go to). Turns out, I was given the “preferred dry clean” and not the regular “laundered”. Obviously didn’t know the difference and being it was my first time, I expected a little more understanding. Instead, I got a recording of me asking about “a regular dry clean” instead of saying the words “laundered”. What this manager has effectively done is the following: -lost the owner more sales at this location -lost future potential customers that I will definitely deter away from this place All that could have had the opposite effect had she read the situation like a GOOD manager and gave me the laundered price giving me the benefit of the doubt and earning my continued business. To the owner(s), This manager will lose you money."
"The service was not quick or done professionals. My shirt was dirty when I went to pick it up and my suit had heat spots on it. I washed my shirt before I took it and my suit did not have any heat damage to it when I took it. I will never use the cleaners again."
"Dropped my dress off for dry cleaning with the strap attached when I picked the dress up the strap was gone. The dress was attached to hanger with safety pins. I went back with the dress to show the cleaners and was told there is nothing that can be done"
"My first time trying Comet Cleaners. They did a good job but didn’t get out any of the spots I showed them on my husbands suit when I dropped it off. I also told them the spots were water soluble or would come out with steam and they were all there still when I picked it up. I took it home and got them all out myself with water on a wash cloth. It took me 2 minutes. It was a little frustrating that no one tried to get them out. (The picture is after I picked up the suit) So overall yes his suit was cleaned well besides that and looks nice now that I finished the job. Overall, I would go back because they were easy to work with and the suit looked nice besides that."
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