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Mepham Tax Services
100 South Northwest Highway, Palatine, Illinois, United States
About the Mepham Tax Services
Mepham Tax Services is a trusted accounting and finance institution located at 100 South Northwest Highway in Palatine, Illinois, United States. With a team of experienced professionals, they offer a wide range of tax services to individuals and businesses. From tax preparation to financial planning, Mepham Tax Services is dedicated to helping their clients navigate the complexities of the tax system and achieve their financial goals. Whether you are looking for assistance with your personal taxes or need expert advice for your business, Mepham Tax Services is here to provide reliable and efficient solutions.
Reviews of Mepham Tax Services
"Called for appointment very rude no appointments been going for over 28 years now they don’t have time all of a sudden they had a opening for us the next day"
"Quick and pleasant service on my tax return. I dropped it off, they called to verify a few things, and it was ready about two weeks. Charges were less than my previous tax preparer."
"Called to make an appointment and was told they are booked out, never had an issue with this before. Been a customer for years, told me they may be able to file an extension, when I stated let me see what I can do, she just hung up on me. Called them back to let them know how I felt, she just said to have a good day. To the response: I have waited for these dates in years past and there was never an issue...... I even called in August last year to talk to you about a business that I started, if we should go over that and was told that I could just wait until we file our normal taxes in 2022. You should probably start really looking at the reviews more carefully and evaluate what the tone of doing business with you are perceived as, cause just being an accounting service does not mean that you are good in business. My name and information is in your files if you would like to ever reach out to me."
"Mepham's billing practices are not fair and they overcharge. I have been a customer of Mepham for over 5 years. I have referred 4 of my friends/family to Mepham. This year I had my taxes done and was charged 160.00. I spent a total of 15 minutes with the accountant. The rate has increased each year. My sister who had a very comparable return went a few days later and was charged 100.00. Now my other sister, who again had a comparable return went yesterday and was charged 200.00. The only difference in our returns is the amount of our income. I called Mepham for an explanation and was told the owner Robbie would call me. I have made three calls and she has never returned my call. They have lost 4 customers. I thought about changing last year and made several phone calls to other tax services. Mepham was the most expensive but I decided to stay with them. Obviously they are not interested in customer satisfaction how unprofessional to not even return my call. UPDATE - today is April 17 - to date I have still not heard from them UPDATE Jan 5, 2021 - never heard from them and am done with them"
"John Mepham did a phenomenal job w/ my taxes. I'm so glad I decided to go w/ them. I'm openning a business for the first time && he was so helpful && gave me a lot of insight on things I haven't thought about. I see great value in his services. His fees are so affordable && worth it!"
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