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Unified Pool Solutions
23411 Fairbranch Drive, Katy, Texas 77494
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About the Unified Pool Solutions
Unified Pool Solutions is a premier institution located at 23411 Fairbranch Drive in Katy, Texas, United States. We offer expert and friendly service to keep your pool healthy and clean. Our team specializes in superior weekly pool service and equipment repair for residential pool and spa systems. All of our technicians are highly trained in water chemistry and hold all necessary licenses and insurance to address all your pool care needs.
When you choose Unified Pool Solutions, you will work directly with an expert technician who will assess your pool's specific needs and provide the best solutions for long-term performance. We are dedicated to providing the highest level of service and safety, which is why we prioritize clear communication with our clients and ensure our technicians receive ongoing training in the industry.
If you have any questions about our services or want to see if we can help with your project, don't hesitate to reach out to us. We are here to serve you and look forward to helping you maintain a clean and healthy pool. Be sure to check out the latest news featuring Unified Pool Solutions!
Photos of Unified Pool Solutions
23411 Fairbranch Dr, Katy, TX 77494, United States
Opening hours of Unified Pool Solutions
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Unified Pool Solutions
"My pump and filter did not survive the big freeze - yes I should have taken advantage of the drain plugs rather than rely on the power grid to keep the water moving. I called Mark as soon as the power was back on - needless to say he was busy they were out within a couple of days. He personally checked the equipment provided various options for me to select from. Once decided the equipment was secured and beautifully installed. He oversaw the installation and we chatted where he shared his focus on family and his commitment to not do business on the weekend and devote that time to family - I was impressed!! Two years later the pump motor starts eating capacitors then fails completely (on a Saturday of course) so I call Mark knowing he won't answer on the weekend but will return the call promptly on Monday which is exactly what happened. He had a technician out the next morning to look at the pump and confirm it was a warranty issue, he then worked with the manufacturer to get a new motor out and installed at zero cost to me. He communicated with me daily on the status of the parts, worked with the vendor to get a motor expedited and get me back online. All in all and excellent experience! To the reviewer who complained that they do not respond to pool "emergencies" on the weekend I have to shake my head - it's certainly a first world problem to consider not having a pump system running on your personal pool over the weekend an "emergency". I applaud Mark and his team for not only their work but their appreciation of and support for their families - no one will die if your pool system is down for the weekend (the water will still be there)"
"UPDATED (RESPONSE TO OWNER): THERE WILL ALWAYS BE MULTIPLE VIEW POINTS. AS A BUSINESS OWNER I UNDERSTAND THE NEED TO KEEP YOUR REVIEWS POSITIVE. Honestly, the length of the explanation is slightly unprofessional and skewed. I will not go back and forth with you as this is not the platform for that. I will stand by every word that I have said. Hopefully, my review will give others a balanced idea of what they may encounter when problems or concerns arise. DISAPPOINTED!!!! If a business can't step up and take ownership thn RUN! We started services with Unified Pool during Covid. They are definitely not the cheapest but we felt like we were paying for quality service. (Although Mark refuses to respond to emergencies on the weekend since that is "his time".) Other than that, everything was going well. Until recently, Unified was out cleaning the pool and the technician for some reason couldn't get the spa blower to turn off. Well the circuit board had short circuited. Thankfully we had someone here remodeling our bathroom and he was able to help the technician get it off. Mark arrived and reasoned that our variable speed motor that he advised us to purchase and was installed by him was not getting the power it needed. He stated and I quote "when he installed the motor for us they didn't know that the amps in breaker box needed to be 20 and we only had the motor on a 15amp. Our circuit board had shorted out and needed to be replaced for $1500+. In addition we needed to run a new line from the breaker box to the pool because we had to up the amps and that was another $3000+(not an electrician so lingo might be a bit off). We advised Mark that he didn't let us know about the electrical side that was needed and asked him if he would offset some of the cost since now we have to pay for both a circuit board and to run the line! This man said he will have to back out and discontinue our services! He canceled our services and left us with a pool that we couldn't turn on. I simply couldn't believe it. BE WARY OF BUSINESSES WHO CANT STAND BY THEIR WORK OR TAKE OWNERSHIP."
"Mark and his team at Unified Pool Solutions are the best!! They are so professional and get things taken care of right away. Mark and his team keep my equipment and pool in great shape even in the crazy heat we have had. They do a great job and are so kind and patient as they explain everything I need to know about my pool. I love the emails I get from them after each weekly cleaning and service call! They are the ones to call for everything pool related. It would be so much more stressful during and after a freeze if I didn’t have them to count on to tell me what to do and to fix things as quickly as possible. I’m so glad I found them years ago. I have highly recommended them to my friends and neighbors who love them, too!"
"I cannot adequately express in words how amazing Unified Pool Solutions, LLC is and how I have appreciated them. Owner, Mark Uberecken and his pool professionals have provided pool services for us for 7 years. They are not only experts in their trade, but they are efficient, friendly, reliable, and respectful of us as well as our home and pool. Sadly, our recent moving is out of their territory and I will have to seek someone else when our new pool is built. That new company has large pool shoes to fit. Give Mark a call, meet him and I think you will agree with my description."
"We were selling our home and had a couple of issues that came up in the pool inspection. I called Mark based on a recommendation from a neighbor. They were out and fixed the issues quickly and were very fairly priced. We had never used them before, and they still took care of us like a valued long-term customer. They are going on the list of trusted contractors that we give the new owners."
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