H&R Block 847 East Belvidere Road, Grayslake, IL 60030

"Denise, my tax lady, has always delivered outstanding customer service, professionalism and accurate execution in getting my taxes done efficiently and correctly. She has always made me feel welcome and like family."

"The Grayslake office is very efficient and easy to work with. Denise is knowledgeable and helpful - I have confidence in her ability to find every deduction possible for me and to explain to me what she's doing. I like to ask questions and I always feel my questions are welcome. I actually look forward to my yearly visit to H & R Grayslake!"

"Denise has been doing our taxes for Sumer of years. With so many tax laws I need her help even more. She is extremely patient and competent in all tax questions I ask. It gives me peace of mind after H&R Block/Denise Roder is doing my taxes."

"I have loved this location for a few years with Betsy. Now today their was a lady named Denise . She had to be the most unhelpful person I have ever met.rude on the phone and rather then help me she gave me a phone number where they hang up on you.i spent most of my day calling to get help then a gal who was trying to help me called round lake he,block they told me to come in and fixed the problem in 5 minutes.i thought they hired people to help people. That lady don't be long their she has no customer service skills!"

"The overall experience was painless. Our agent was knowledgeable, helpful, courteous and experienced. A very nice man who knew what he was doing. His professionalism and willingness to answer all of my questions in a casual manner made our experience a very good one."