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Captain James A Lovell Federal Health Care Center
North Chicago, Illinois, United States
About the Captain James A Lovell Federal Health Care Center
The Captain James A Lovell Federal Health Care Center, located in North Chicago, Illinois, is a government-run hospital dedicated to providing top-quality healthcare to veterans and their families. With a team of experienced healthcare professionals, the center is committed to meeting the unique needs of veterans and caregivers. Patients can now manage their healthcare online through the My VA Health patient portal. The center offers a range of services, including free flu vaccinations, and will be launching a new Federal Electronic Health Record in March 2024. Stay connected with community events and updates by visiting the official website of the Lovell Federal Health Care Center.
Photos of Captain James A Lovell Federal Health Care Center
Captain James A Lovell Federal Health Care Center Patient Service Administration, North Chicago, IL 60064, United States
Reviews of Captain James A Lovell Federal Health Care Center
"Went to the ER for dehydration and fever yesterday. They had me feeling brand new within 2 hours. Great service and they treated me professionally."
"The ER and emergency Opthalmology care was absolutely outstanding today for my husband. Could not have asked for a more caring staff. One of the reasons we stay in the area is because of the care at Lovell."
"This place has the most respectful and wholesome staff I've ever encountered at a medical facility. They were knowledgable, assertive, and advocated for their patients needs above the call of duty. I felt secure in leaving my loved one in their hands for extended hospice care."
"Patient advocacy is a joke. They push you back and forth between doctors because no one wants to take accountability or help. Dr. Mohammad Malik has to be the most unprofessional of them all. This man has no business being a doctor. Sharon his nurse is just as terrible. If you can seek help outside of here. This is insanity. I’ve never seen such rude people or had to wait days to get an answer only to go up there and you see they are doing not much at all. Lazy."
"This hospital is my lifesaver! I've been a patient there for 8 years and I receive the best care there. I have experience from almost all the clinics except dermatology. I had major and minor surgeries performed, numerous procedures, tests, labs, you name it. They have state of the art technology, diagnostic equipment, and referrals to non-VA hospitals for nuclear medicine. I currently see several doctors on a regular basis, and they all know exactly what I'm dealing with. They are extremely knowledgeable, experienced, and think outside the box. They emphasize whole patient care, body, mind, spirit, nutrition, exercise, etc. One time, during my surgery, there were unexpected complications and a second pair of hands was needed. My surgeon called the other surgeon who was on leave and she came to assist immediately. I stayed there for a week after the surgery, which was successful and they saved my life. My current primary doctor is phenomenal! Other specialists and therapists as well. I had great experiences with physical therapy, occupational therapy, psychotherapy (individual and group) and supporting staff. I am able to reach the doctors very easy through secure messaging and they respond if not the same day then definitely the next. Some of the doctors I can reach directly by phone to report serious adverse events due to my illness or medications. MyHealtheVet is an excellent tool to order your prescriptions, access your health records, appointments, and contact the doctors and their staff. FHCC communicates with other VA and non-VA hospitals very well. When I was going through a cancer scare, the entire diagnostic process took only six weeks from my initial visit to their ER on June 30 to final diagnosis on August 13. This process involved lab tests, bronchoscopy, attempted biopsy (however, there was no safe access to the area), PET-CT scan (at Highland Park), and finally exploratory surgery with overnight stay at Zablocki VA in Milwaukee. It was an ordeal because of unknown, but the diagnostic process was perfect. For two years now since the diagnosis I'm treated, have constantly updated and regulated medications, labs, and scans and everything is synchronized perfectly. I still have to visit the ER sometimes, but I'm treated there with dignity and respect. Yes, I have to wait, like everywhere else. However, when I showed up with chest pain, I was seen immediately. If I was unhappy about some customer service issue, I went to Patient Advocates who are very helpful, compassionate and act immediately. I usually get a call back from the clinic the next day that issue was resolved. As they say, as a patient you are your best advocate. If there is a problem, address it with proper personnel and it will be fixed."
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