Michaels 3201 Bee Cave Road, Austin, TX 78746

"This specific location doesn't have a lot of stock, the employees ignore you when you stand waiting to be helped, after you follow the instructions posted. The location further south is much better."

"Michael's is a retail chain that sells arts and crafts supplies, home decor items, and hobby materials. The store typically offers a variety of products for crafting projects, painting, jewelry making, and other hobby-related needs. It is also known for its diverse range of seasonal decorations and art supplies."

"Nice store and employees, just didn’t have in stock a couple items that were posted on they’re website."

"If you want to get a photo framed, avoid this Michaels’ location at all costs. The staff were unprofessional, careless, and did a poor job at framing our picture. They also said the picture would be ready in two weeks, but when we called after the two weeks it was still not ready — it took nearly four weeks. When we picked up the picture, there were bumps all on the picture (see image below). I would recommend framing your photos at Hobby Lobby instead."

"I took a large photograph to get framed and they damaged it. To cover themselves, at pick-up when I brought it to their attention, I was told that the manager placed a note that there was damage not previously noticed at drop-off. There was no damage. The photographer did such a great job packaging it up. Also, Michael's takes a photo of the artwork when you drop it off. There was no way this would have been missed. Very disappointed at such lack of responsibility and accountability. I have had to reach out to the photographer and pay for a replacement. Also, on the other photograph they framed, they mismeasured the photograph and placed it in a frame that was too small. This made the photograph looked wrinkled inside the frame. I had to take to the Brodie location for them to fix. Avoid this Michael's for framing. Go to the Brodie location. Very disappointed!"