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Little Tommy's Plumbing Shop, Inc.
1578 Old Deerfield Road, Highland Park, Illinois, United States
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About the Little Tommy's Plumbing Shop, Inc.
Little Tommy's Plumbing Shop, Inc. is a trusted plumber located at 1578 Old Deerfield Road in Highland Park, Illinois, United States. With over 30 years of experience, our team of licensed plumbers is dedicated to providing fast, reliable, and guaranteed service for all residential plumbing needs. From water heater repairs to garbage disposal installations, we are here to help. Our owner, Tommy Mahoney, comes from a plumbing family and has grown our company into a full-service plumbing business. We proudly serve Highland Park, Highwood, Deerfield, Lake Forest, Glencoe, and beyond. Our team is prepared to handle any plumbing project efficiently and cost-effectively. Contact us at 847-443-9115 for emergency services.
Photos of Little Tommy's Plumbing Shop, Inc.
1578 Old Deerfield Rd, Highland Park, IL 60035, United States
Opening hours of Little Tommy's Plumbing Shop, Inc.
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Little Tommy's Plumbing Shop, Inc.
"My experience with Little Tommy's started out great, but ended with me feeling scammed. I called to have my ejector pump looked at since it was running frequently and even got stuck in the on position until it was power cycled. I let them know I was referred to them by my mom who used them for a pretty big job and was happy with them. The office manager told me that I was out of their service area, but because I was referred they would make an exception for me. The plumber that came was friendly, but the service left me feeling scammed. I told him the behavior of the pump, and he told me the only option was to have it completely replaced. He didn't even open the pit cover to see what was going on. He quoted me something around $1200 and I needed to sign off on that for him to touch anything. I told him I'd have to think about it and get a second opinion. He told me he'd have to charge me a $165 "diagnostic fee" in that case, since I wasn't in their service area. I paid the fee without thinking too much, and it wasn't presented as optional. It didn't occur to me at the time to argue that the office manager told me they would come out as a courtesy, and no one warned me that I'd either have to agree to whatever service they quoted me or cough up $165. Now I'm in a worse position than when I started, despite having shelled out a $165 "diagnosis fee" I have to get another plumber to tell me if the thing is even really broken, and if so if it can be repaired. I opened the cover myself and ran it through a few cycles and as far as I can tell it's working as designed, but the cycle seems short. I'm sure if the plumber Little Tommy's had sent out had actually looked at the thing he "diagnosed" I would know what my problem is. Due to the deceptive nature of my experience, I wouldn't recommend this place."
"Tyler did a fantastic job! It is such a pleasure to do business with a company who is efficient, fast in an emergency and is trustworthy. I was left feeling they were completely fair and their service exceeded my expectations!"
"Tom Mahoney is a true good human - a real mensch. I had concerns about one of his associates recommending I run a space heater overnight in my crawl space to thaw a frozen pipe and requested he call me. It was after the office had closed, so I didn't expect an immediate response. Boy was I wrong - I was on the phone talking to Tom within four minutes. During the recent below-zero cold spell, I emailed Little Tommy's late in the evening when my sink wouldn't drain. Now, this is a huge nuisance but it's not a life-threatening emergency, and I assumed it would be a few days as there were probably people who had more pressing issues. I got an email from Tom at 4:00 am the next day promising that Kelly in the office would call as soon as they opened. By 8:10 am, Kelly assured me that a plumber would be at the house between noon and three. By noon, I had spoken to the plumber and knew what he was thinking. They respond and they show up. Little Tommy's was recommended to me when I moved to HP 10 years ago, and I am never disappointed by their responsiveness, professionalism and work ethic. As a tool-averse woman living in a single-family home, I treasure having relationships with service providers, and Little Tommy's is at the top of my list."
"These guys were great. We needed our sewer line replaced when it cracked. They came out immediately, gave a very good and reasonable estimate, and completed the work with very little disruption in one day. They kept us inguinal every step of the way. We are very pleased and highly trained Little Tommy's."
"Another great experience with Little Tommy’s Plumbing! We recently used LT’s for a major plumbing project that involved replacing the main line of service into our home. They saved us thousands of dollars over their competitors, and got the entire job done in one day. The city inspector told me how impressed he was with their work. Instead of having a huge hole in my basement, I barely needed to swiffer. The Little Tommy’s team works seamlessly with the city and their contractors to ensure an easy process for us. I will not hesitate to use them again and again!"
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