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Alliance Mechanical Services
100 Frontier Way, Bensenville, Illinois, United States
About the Alliance Mechanical Services
Alliance Mechanical Services is a trusted general contractor located at 100 Frontier Way in Bensenville, Illinois, United States. With years of experience in the industry, they specialize in providing top-notch mechanical services for a wide range of projects. Their skilled team of professionals is dedicated to delivering high-quality workmanship and exceptional customer service. Whether it's HVAC installations, plumbing repairs, or electrical work, Alliance Mechanical Services is committed to exceeding their clients' expectations. Contact them today for all your mechanical service needs.
Photos of Alliance Mechanical Services
100 Frontier Way, Bensenville, IL 60106, United States
Opening hours of Alliance Mechanical Services
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Alliance Mechanical Services
"WARNING - Do Not Use Alliance Refrigeration. They are not upfront with their cost structure. They came to our business to repair a cooler unit, after two and a half hours he said we would need a new part. Then tried charging us ~$800 for not repairing anything on a $1,200 unit. After I refused to pay because nothing was resolved he stated that he miscalculated and its only $680 (nothing was repaired). We received a repair estimate for an additional $1,500, so Alliance Refrigeration tried charging $2,180 for a unit that costs $1,200. I understand that they need to charge something for their time, but charge a FAIR & ETHICAL amount. These guys are just gouging small businesses. I called their billing "Manager" Stephanie and she was little help and didn't see any issue with charging $680 while leaving the unit inoperable. As a business we have choices, I urge you to look elsewhere. We were able to get the unit repaired by another company for a fraction of the $680 that Alliance tried extorting from us. Will NEVER use again, Please Do not either."
"I am extremely disappointed with this company. I had an idea of what was wrong with my unit and knew it was nothing big, just cleaning. I talked to this company over the phone and they told me they would be here the next day - that is all, nothing about price. The technician arrives and allocates the problem with the unit. After an hour of looking at the unit and sitting in his van, the technician comes in and states that we owe him $270 for just looking at the unit and identifying the problem. We were not informed that it was $90 for JUST the travel and $180 identifying the problem. He knew due the weather conditions that the job would not be able to be finished today. Instead of getting charged half, we get charged a full hour ($180) for what took him 30 minutes. In disgust and frustration, I decided to speak to a supervisor thinking that something could be done, but I was wrong. He did not give me any other options but to pay the full amount of what they were asking. On top of paying this fee, I will have to pay the hourly rate when they come back to do the job. After being taken advantage of, I will not be re-consulting with this company. If I was allowed to rate this company lower, I would. I DO NOT recommend this company to anyone."
"Our freezer went out and I called Alliance in the morning. They said they'd be able to send someone out that afternoon. I called back in the afternoon for a status update and they said they wouldn't be able to make it today. It would've been nice to know they wouldn't be able to make it out so I could find another company to come out. Very frustrating and terrible customer service."
"Our walk-in freezer had gone down, so we called Alliance. Dave and Brian were very efficient. Also, Julie and Michelle were very accommodating with the paperwork that we needed for the service. Dave's team was very professional and courteous. They replaced the condensing unit on our walk-in freezer. They kept me in the loop about what they were doing. They got it up and running within a few days. The price that we were quoted was the price we paid, which is a definite first. It's made the holidays much more enjoyable."
"This company has it's act together when it comes to quick response. I am a retail store manager and they repaired our rooftop air unit within 2 hours on a 90 degree day in June. While their tech was on the roof, it started raining very heavily. He stuck with it until it was completed. Great job!!!"
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