Solo Appliance Repair LLC
1155 South Forums Court, Wheeling, Illinois, United States
About the Solo Appliance Repair LLC
Solo Appliance Repair LLC is a trusted appliance repair institution located at 1155 South Forums Court, Wheeling, Illinois, United States. Our experienced technicians will fully inspect your appliance and provide a quote for the recommended repair. If you choose to proceed with the repair, we will waive the inspection fee from the total price. We offer repair services for refrigerators, ranges, washers, dryers, and dishwashers, guaranteeing quality workmanship and customer satisfaction. With over 15 years of experience, Solo Appliance Repair is committed to providing honest and reliable service to our clients. Contact us for same-day repairs and competitive pricing. Visit us or call our various locations across the United States for all your appliance repair needs.
Photos of Solo Appliance Repair LLC
1155 S Forums Ct #1A, Wheeling, IL 60090, United States
Opening hours of Solo Appliance Repair LLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of Solo Appliance Repair LLC
"Sketchy. This is a company that outsources technicians. They are a call center. The confirmation texts for your appointments have broken English. It’s a borderline scam in my opinion. I’m leaving 2 stars, but only because I actually did get a technician, and people don’t take 1 star reviews seriously. Also the review link provided the text is fake. So I had to search the company on google to leave this review. I never received a receipt for a dishwasher “repair” from the tech. The tech charged me 400 dollars for a 55 dollar part. After the dishwasher still didn’t wash my dishes, I called back to get the problem resolved, and the guy on the phone said “we’ll call you back” and hung up the phone abruptly. I never received the call. I had to schedule ANOTHER repair in order to get them to agree to have the tech come back out. We’ll see if the problem is resolved tomorrow morning, and I’ll update my review if the resolution is favorable. Edit: repair guy came over again. Don’t charge me but the dishwasher is still not washing my dishes. Absolutely do not use this company. What a waste of time and money."
"What a scam! I've called for a refund 3 times and 3 months later, they continue to make excuses why they're not refunding me YET. Technician came over 6 different visits, each time with different diagnostic. Language barrier was a HUGE issue; turns out he's only worked in this profession for a month. He finally said he could not fix my dishwasher and told me to buy a new one. This place has to be a ponzi scheme. It turns out owners don't even live in IL, they live in FL. This has to be a scam business."
"The technician observed our washmachine in spin cycle for at least a half hour. When I asked what his diagnosis was he said there was nothing wrong with the machine. I then threw towels in to show him there was in fact a problem. After another half hour he told me it need parts and that he could have them in a few days. He also said someone would be in touch to set up another appointment. That never happened. I ended up calling them back. I was then told that the tech was only guessing what the problem is and that they didn't guarantee their work. They also told me that we should just buy a new washer. Our washer is only 6 years old... I asked for our $99.00 back. I was to be called back by a manager to discuss my refund. That has not happened yet. Clearly the technician that came to our home does not know anything about wash machine repair. Very disappointed. Would tell anyone to steer clear of this company."
"I scheduled a service for my fridge today. Within 45 minutes Sasha, the tech, showed up. Amazing professional. He immediately put on his boot covers, assessed the fridge and told me the problem. He gave me an honest price analysis for repair v. New. His honesty will make me a customer in the future. Thank you Solo!"
"Guy came to the house was here for 20 minutes to fix the washer. Said the repair was going to be 650 bucks to change the timer on the washer. The part online is 147.00. 500 bucks for labor on a job that will take them 25 minutes is ridiculous. I wouldn't recommend ever to use this company. They took my 99.99 consult fee and ran. I've never spent a hundred bucks for nothing in my life."
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