Libertyville Lincoln Sales, Inc. Service
941 South Milwaukee Avenue, Libertyville, Illinois, United States
About the Libertyville Lincoln Sales, Inc. Service
Libertyville Lincoln Sales, Inc. Service is a reputable car repair institution located at 941 South Milwaukee Avenue in Libertyville, Illinois. With a team of skilled technicians and state-of-the-art equipment, they provide top-notch service for all Lincoln vehicles. Whether you need routine maintenance or major repairs, you can trust Libertyville Lincoln Sales, Inc. Service to keep your car running smoothly and efficiently. Visit them today for all your automotive service needs.
941 S Milwaukee Ave, Libertyville, IL 60048, United States
Opening hours of Libertyville Lincoln Sales, Inc. Service
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 15:00
Sunday:
Day off
Reviews of Libertyville Lincoln Sales, Inc. Service
"I purchased a 2020 Navigator Reserve in June. Took it in for its first service appointment earlier this week. Scheduled an in-facility appointment due to living outside of their service area. There were multiple lowlights and one highlight. From the time I drove up, my experience was disappointing. I pulled into the service center. No one guided me in or told me where to go. I walked into the service staff area to silent for what seemed like awhile, even though I was the only customer. My appointment had been scheduled wrong as a Mobile appt. Then another person came in to tell me I needed to move my car. Not friendly. I still haven’t seen a smile or acknowledgment of appreciation as a customer. So I moved it as instructed. Then they tell me I have to move my car again to Quicklane, which feels like a Jiffy Lube. Drop the car key to them. Typical experience from there for standard oil service but when I go to get the car back, they tell me I owe $100 for the battery reset. This seems to be a legitimate Lincoln service thing (unfortunately) but still, it was a surprise to me. At this point I voiced my frustrations over various issues I have been experiencing with the power system and with their treatment of me during my visit. I stated that the service people had been rude and unhelpful. One of the more experienced service staff tuned into this conversation and walked me to my car where he took a look at a few things and serviced my running boards as a possible source of my power system issues. He was extremely informative and patient. I think his name was Ed. To put this in context, I have an Audi and a Mazda. I cannot think of a single similar instance at service departments with either vehicle across multiple service centers. Where I go is clear. I’m always greeted upon entry. I’m greeted as a real person who is appreciated as a customer. I’m told up front about known service costs and the lounge area is a bit nicer. If this was a regular Ford, I wouldn’t be as picky, but this is Lincoln and I would expect more from a premium brand."
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