Tom's Mechanical Systems Inc. 244 Harding Street, Grayslake, IL 60030

"Tom just replaced the heat exchanger in our furnace. Another company identified the cracked heat exchanger and wanted over $4000 in labor to do a six to eight hour job to replace a part covered under the warranty and could not tell us how long it would take to get the part other than maybe 30 days. Tom came in that same day for a second opinion. He was able to get the part and install it inside of 48 hours at a fraction of what the other company was going to charge. Communication was great and the team are good professionals to work with. I recommend giving them an opportunity."

"Tommy was very professional and thorough. He explained everything in deep detail what he did. Honesty is huge in my book and he excelled in that"

"So far so good! Tom & his crew just finished up installation of a new Goodman AC and Furnace plus a media filter and took the old equipment away. He even helped our old AC limp along a few more days with a coolant top-off until we could get the new stuff installed, nobody else who gave me a quote offered to do that. I found them to be professional and straightforward to work with. Tom kept me in the loop about what was happening and when, and they were great about answering questions because I'm nosy and curious about HVAC stuff. Their work looks clean and orderly, they cleaned up the workspace thoroughly after they were done. Tom, his son, and their trainee were here several times throughout the process and they were very friendly and considerate of our property and everyone in it, including small children and large dogs. They hit a couple snags with the AC not working like it should at first and Tom was very responsive about checking back on it to be sure everything was good after they got it working properly. He gave me a price break for the inconvenience of not having AC for the first night like they planned, and apologized that it wasn't ideal the first time, which was important to me. I don't expect everything to go perfectly on a job with as many details as removing a 24 year old HVAC system and installing a new one. I just expect that if there are issues, you're committed to making it right. I felt that they did that. As long as everything holds up and keeps operating like it should, I'm very happy! I plan on using them again."

"Tom and his team are great to work with. Everything discussed was always clear and direct and he did a wonderful job with our HVAC. Will recommend to all family and friends!"

"Tom is great to work with. He has been taking care of us for years. I would highly recommend him. He is extremely personable and a pleasure to work with. His rates are fantastic and he stands by his work. He will definitely go above and beyond for you. Next time you are looking for someone to service your home. I would definitely say call Tom. We won't call anyone else for our home or business."