PDM Plumbing, Heating, Cooling Since 1885
467 Ruby Street, Joliet, Illinois 60435
About the Business
PDM Plumbing, Heating, Cooling has been serving the Joliet, Illinois community since 1885. As a trusted general contractor, home goods store, and plumber, we offer a wide range of services to meet all of your plumbing, heating, and cooling needs. Our experienced team is dedicated to providing top-notch customer service and quality workmanship. Visit us at 467 Ruby Street for all of your home improvement needs.
Reviews
"I had a bathroom sink draining slow and John from PDM came out and got us flowing good again. He was professional and nice, did a good job and cleaned up after himself. My only gripe I guess is that it was $100 dollars more than what we have paid in the past for equal services."
"I have used PDM for years for HVAC and sump pump services. After this last visit I am done with them. My wife called them for a service call on our boiler and set up an appointment that fir their schedule. On the scheduled date, no one showed up. My wife called the office and the lady that answered told her that that day was not our scheduled date. They told us that that day was when they would be at our house. We did not pick the date. So a new date was scheduled. On the new date the technician that came had very little experience with boilers. He pointed out a few things, took pictures and said that he would have Chris write up an estimate for the work he suggested and/or a new boiler. Three weeks later after we had called twice regarding the estimate PDM called us and said that they were sending an estimator to our house. The estimator came out, took pictures, asked questions about what the first technician had said and what was suggested. I advised him of all that was mentioned. I also told him that Chris had all of the information. He said he would have to speak with Chris. It has now been 3 weeks again and not a word from PDM. This is terrible customer service from a company that has been around for over 100 years. I am done with PDM. They have lost my business and I will not ever recommend them to anyone. It's funny, two days after I posted my review on Google I finally received the estimate that I had been waiting for, for over a month. No, PDM will not be doing any work in my home. STAY CLEAR!1"
"Starting this past summer, I had an AC unit go out in the height of summer heat. I contacted PDM and they scheduled my service next day. Anthony responded, conducted maintenance on my AC and no problems since. That day I also purchased the HVAC annual service plan. Both AC units were serviced the same day, and Anthony came back a couple days ago to service the furnaces for winter. I inquired about a rotten egg smell coming from my faucets (well water). Anthony suggested a powered anode rod to replace the magnesium original in my water heater. I scheduled that service on Anthony's word. I inquired with Jake on the quote, as I found the original a bit high. We came to terms on a reasonable price. Christina, who wasn't going to be in the office next day, went out of her way to make sure to get in contact with me to find a convenient service time. Today (10/26/23) John came out and replaced the anode rod. The smell was immediately gone. Something as simple as a smell being gone really improves daily life. There was a minor problem with the installation. Christina scheduled a tech to come out at my convenience. Pete came out and immediately diagnosed the problem and fixed it free of charge. The company worked with me on prices for all the different services, were very reasonable, and held themselves accountable for the mistake on the anode rod installation. The employees I've had contact with were exceptional; Anthony, Christina, Jake, John, Dave, and Pete. Their professionalism, honesty, and fairness earned their company a lifetime customer."
"Very personable, professional and knowledgeable. Had our furnace serviced quickly and is running efficiently. I appreciate the time they took to educate me about the furnace. We purchased the property a couple of years ago and we struggled to find someone to work on the furnace system in our building. So glad they were referred, and we will be calling them back for yearly maintenance on our furnace."
"Pete was able to quickly assess the issues we had going on and provide us with a reasonable quote. He also took the time to look at an unrelated issue we were having and was able to fix everything that day without any issues. Very happy with PDM"
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