Sump Pump Medic
About the Business
Sump Pump Medic is a trusted institution located at 0N066 Easton Avenue, West Chicago, Illinois, United States. Specializing in sump pump systems, battery back-up systems, flood control, and waterproofing, including foundation crack repairs, drain tile systems, crawl space encapsulations, and other seepage conditions in the Chicagoland area. With over twenty years of experience, we have helped thousands of homes and businesses in the Chicago area solve their water problems efficiently. As an accredited member of the Better Business Bureau, our top priority is to provide professional and courteous service with effective results. We offer free consultations and evaluations, and will match or beat our local competitors' written estimates. Contact us today for a dry basement and peace of mind!
Photos
Location & Phone number
0N066 Easton Ave, West Chicago, IL 60185, United States
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Acey is the best! I’m lucky to have found him - his number was already on the battery backup system when I bought the house and the thing lasted 5-6 years longer than it was supposed to. When it finally died, Acey came out and installed two new ejector pumps and a water power backup pump that I requested. I called a couple other places for quotes and they were either way higher or didn’t bother to reply after the first visit. Acey’s very professional, charges reasonable rates, and the jobsite was left cleaner than he found it! Really happy with the quality of pumps he brought and his professional install work!"
"We had Sump Pump Medic out for a free estimate. There was some misunderstanding about the services, and I made the mistake about what was supposed to happen (my husband made the appointment, but I was home when they arrived). Acey, the owner, came right on time. Despite my misunderstanding of the service call, Acey was the one who accommodated us, which is a very refreshing example of customer service. Acey was on time, professional, and explained everything in great detail so that I understood what I was looking at, and what to do going forward. Acey was very straight forward about the health of our system and gave tips for how to extend life, versus automatically recommending replacement. I feel like I can trust what Acey says about our sump pump system. When the time comes for future sump pump service or repair/replacement, we will not hesitate to call Sump Pump Medic again."
"Everything about this business, run by Acey, is top notch. He just called me back (he's always considerate to call back) because I thought my sump pump was not working, and he carefully helped me assess the situation -- no charge. I'm' not too smart about home repairs, but he was patient, and it turned out both pumps are fine. phew. He's rescued a back up pump not working for the cost of a fuse (which another company told me would be 2K to replace)....he's fixed cracks in my crawlspace that were letting ants in, and he helped me figure out practical and inexpensive ways to keep water out of my basement for no charge. My basement is now and has been bone dry since his help. He installed our present sump pump and it's going on 6 years. Acey is honest and topnotch. Highly recommended by a teacher."
"Sump pump medic was awesome. I got tons of quotes and sump medic beat them by far. Great service for the cost and the quality of work was on point. Had them install a trench drain at the bottom of my driveway (split level home w/ lower garage). During heavy rains the garage and even basement flooded a few times after moving in a new home. Not a drop of water in the since the install. Great price, craftsmanship and they installed a battery back up and pump I had. They even adjusted my original design to allow the garage more space. The interior picture is the final install with a milled lid. (the excessive insulation around the piping was my doing, please don't blame sump medic, ha) In the end, I wish I called them first. It would have saved me 3 months looking for someone to do the job at a fair price."
"I highly recommend Sump Pump Medic! They came out to give us an estimate on replacing our old sump pump and installing a back up. We also were having issues with the drain pipe to our culvert. They did not use high pressure sales tactics. Instead, they were extremely knowledgeable and patient with all of my questions. Acey went above and beyond to figure out the problem and a solution, when another company simply wanted us to do a costly install of all new 100 ft of pipe (which was completely unnecessary and would have been a rip off from the other company). Acey also fixed a issue that wasn't even related (ejector pump sloppy install by another plumber) at no charge! The guys wore booties the entire time and cleaned up and left no mess behind. They saved us money and did an excellent job using higher end pumps than what the other company quoted us!"
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