Drains Inc 6916 Johnsburg Road, Spring Grove, IL 60081

"Drains Inc is a very thorough and professional service. Peace of mind is important when handling sewer needs and peace of mind is exactly what we got when Drains Inc serviced our main sewer line!"

"It is a pleasure to review Drains Inc! I had problems with roots growing into my drain tiles. I had two other reputable plumbing companies look at the issue and both were suggesting that I hire them to do work that would never have solved the problem and would still cost thousands of dollars with no guarantees. I saw an ad for Drains Inc and called them for another opinion. They came and looked at the issue and immediately knew exactly what needed to be done. They quoted an exact price as well as the schedule for completion and the job was completed exactly as proposed and on the exact schedule. These guys really know their stuff!"

"If I could give Tim and Pedro more than 5 stars I would. I had been working with American Vintage on a sewer issue that backed up into my garage and drive way. I have been doing business with for a long time so I had faith in them. We had been working on the issue for 2 weeks trying to fix the problem. Over that period of time they rodded 2x and water jetted 1x and camera scoped each time. They could not get the sewer to flow. I also had been working with the City of Evanston to ensure the main line was ok, which it was . The last camera scope they took on Thur was the same, they could not see anything because there was too much water and they could not tell what the blockage was. They said they had to executive because they believed the lateral was partially detached from the City main line. This was on last Thurs and I was waiting for a quote to dig up everything to repair the damage. I spoke with The City of Evanston to get their input and they stated from there last video inspection of the main system back in 2020 they saw sand and a very large blockage but they could not tell which customer lateral that was. I proceed to contact other companies to obtain a quote and I ran into Drains, Inc. Tim listened to my story and asked a lot of questions to make sure he understood what was done or not done. We decided on him coming out to rod, jet and scope the sewer line. If he could not do it then he would give me a quote to dig up the system. Needless to say they did it! It took a while with using the rodder only with different head sized and digging in and pulling out many times. They found a massive root ball at the end and they discovered another clean out that was put in at some point in time not by me. We had water following. The basin drop 2' with a big gush. I have never been so happy to see sewer move along. Tim is great. He knows what he is doing. He is fair and his pricing is in line with the industry. If you are in doubt do not be. He has so many good reviews because he is that good. Thank you Tim and Pedro you guys rock."

"Drains Inc. has handled multiple very challenging plumbing problems at my house. They are fair, responsive, and do the job right the first time. I had a sewer pipe cracked at my house and at the attachment point to the main sewer. My sewer is 10 feet underground and the water table is high. Not only did they excavate and properly repair both connections they also put in a clean-out designed to be flushed to the ground and never to break. Other contractors who have come to work on my house take pictures of the work they have done. It’s that good. They replaced my sump pump, battery back up, and ejector pump. My power has failed nine times sometimes for hours and always when it’s raining. My sump pump has never failed. They use the best stuff, and always at a very fair price. Not once have they recommended I do some thing that didn’t need to be done. The owner is always looking for ways to pass on savings to the customers. I don’t do a lot of reviews but I can safely say that I only call them if I have a plumbing issue."

"Tim was incredibly responsive and on time. He discovered a problem that even my home inspector didn’t find that was the leading cause of water in my crawlspace. He was able to fix it immediately and it saved me a giant amount of work down the road. Very happy with his work and his prices were reasonable and fair. I will absolutely hire him again, highly recommend!"