First Priority Restoration, LLC

"Have been having issues getting the work completed, they over promise and under delivering, they have been dragging the repairs for almost a year, not taking care of the property, failed to winterize now having issues with bursted water pipes and mildew. They had issues getting their proposed updates approved by the city officials . Just staging their feet"

"One of their employees backed into my car while at a stop light, a green light, in a company truck (with a back up camera). we exchanged info and management was supposed to get in touch with me to handle getting repairs handled. went and got the estimates done to my car, 3 grand of damages with original estimates and submitted to the manager who reached out. this happened back in May, and its now mid November and they still wont provide their insurance provider, wont answer emails, give me any kind of update on getting my car repaired. I never post reviews anywhere, but this has been a real scummy move for a company to do especially when looking at the situation."

"This vehicle cut me off on Randall Rd. Erratic driving by your employee is a poor reflection of your company."

"had a confrontation with one of their service men at a Shell gas station in South Elgin. I'm driving a F450 with a 20 foot trailer behind it. I was parked at the first pump only because three of the diesel pumps do not work properly at this gas station, which I'm quite aware of, I have reported it to the attendance numerous times, and they basically blame it on Shell. This service guy tried to back into my truck intentionally. Since I was blocking the pathway that he was in capable of figuring out how to use a different pump he decided that he was different pump he decided that he was going to disrupt my driving ability of leaving. It got slightly heat it up, he started taking all kinds of pictures of my truck and my trailer. He was using profanity and did flip me off. I started the conversation immediately saying "really you're gonna block me from leaving". I did get out and take several pictures of his truck and called his shop to report his conduct in real time as this was happening. The receptionist took my information down, and I explain the my information down, and I explain the circumstances to her that her driver was extremely rude and unprofessional, in real time as this was happening. The receptionist took my information down, and I explain the circumstances to her that her driver was extremely rude and unprofessional. It got slightly heat it up, he started taking all kinds of pictures of my truck and my trailer. I did get out and take several pictures of his truck and also call his shop to report his conduct."

"The project manager, Alan Yasdick, was exceptional—very thorough, professional, accommodating and on top of the workers. He also was great at coordinating with our insurance company and communicating with us. The workers were great—diligent, respectful, good work and corrected when needed. We are very pleased with the completed project and grateful for the opportunity to work with First Priority. They lived up to their name with us!"