The iDoctor
About the Business
The iDoctor is a leading technology repair and support center located at 101 West Commercial Drive in Carterville, Illinois, United States. Our team of expert technicians specializes in repairing smartphones, tablets, laptops, and other electronic devices. Whether you need a cracked screen fixed, a battery replaced, or software issues resolved, we have the knowledge and tools to get your device up and running smoothly. With a commitment to excellent customer service and quick turnaround times, The iDoctor is your go-to destination for all your technology repair needs.
Photos
Location & Phone number
101 W Commercial Dr, Carterville, IL 62918, United States
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"Very fast service fixing my son's iPad. It's a medical device with medical software and we got it back very quickly (within 2 weeks)!!! Even with sending it off close to Christmas! Thank you all so much!!"
"This store is THE place to purchase a new phone or to have your phone repaired. The owner and her staff are incredibly knowledgeable about all things iPhone and technology, and they are very willing to share their knowledge with all their customers. They also stand behind their products. The owner patiently helped me decide on a new phone to purchase, then transferred my data from my old phone to the new phone for no additional cost. While I waited for this process to be completed, I witnessed the owner and her staff interact with a dozen customers, where they shared their expertise and literally put smiles on the customers' faces because the customers finally had answers to their questions. I am so grateful to have this business located in my town and I highly recommend them."
"PLEASE READ: DO NOT GO HERE!!!! If I could rate zero stars I would. They will never touch ANY of my electronics ever again. I went in to get a new battery for my iPhone 13. First red flag is that they don’t use Apple batteries as replacements. They use off brand. It lasted about a month before it was back to being just as bad as before. Second red flag is that it took around 30 minutes for a quoted 2-3 hour repair. I decided to take my phone to a different place, because they had apple batteries. After it was replaced, I was told that the iDoctor mixed up screws in my phone and might’ve impaled one of the important boards in my phone. They said that iDoctor was extremely lucky it even turned on. Now I’m out a $800 phone. As for your reply, you know what you did to my phone. I will not ever allow you to mess with my devices ever again. Would you take your Toyota back to the place that ruined your Toyota?"
"Best place to get your phone fixed hands down. Absolutely amazing service. They always point you in the right direction (if that’s what’s needed) and give good advice for devices. Friendly, fast, informative, and just great service. I have been getting phones fixed at the idoctor since 2015 and will continue to give them my business. I am a customer for life. ❤️"
"The staff is amazing and very knowledgeable. With multiple kids, breaking phones and losing chargers this business has been very kind and understanding. Fair price is an amazing services. What else could you ask for!"
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