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Neal's Heating & Cooling Inc
909 North Main Street, Marissa, Illinois, United States
About the Neal's Heating & Cooling Inc
Neal's Heating & Cooling Inc is a trusted general contractor located at 909 North Main Street in Marissa, Illinois, United States. With years of experience in the industry, we specialize in providing top-notch heating and cooling services for residential and commercial properties. Our team of skilled technicians is dedicated to ensuring your comfort and satisfaction by offering reliable HVAC installations, repairs, and maintenance services. Contact us today for all your heating and cooling needs.
Reviews of Neal's Heating & Cooling Inc
"Neal's heating and cooling staff are always friendly and are pretty quick to respond. thank you for the great service."
"Great service excellent professional technicians would highly recommend for your next furnace or AC work"
"I am changing this review from 5 stars to 1 star. Neal's came out to replace my boiler with a gas furnace and I was very happy with their service. I had asked twice about my old boiler equipment to make sure it was turned off and I had even called back to hire them again, but will not do so after the last interaction. During our big freeze this year, the copper pipes under my crawl space burst, and a plumber informed me it was because the boiler water was not turned off, so I called to inform Neals that they did not turn my boiler off like they said they would. Travis called me chewing me out screaming that he had ‘gone out of his way’ to get my heater in quickly and was extremely salty saying they never told me they turned off my boiler(false). I will never use their service again, even though they came highly recommended. Update: My floors had to be replaced due to 6500 gallons of water being dumped in my crawl space. Not happy. I wish this company had followed through on their promises and furthermore didn't deny saying they would turn of my boiler's components when replacing it for a gas furnace. I was treated poorly when asking about this and I will not use their service again. Update: my dining room floor is now have to be replaced because of the water damage. Thank God I have home insurance. I am very upset."
"I woke to a cold house on a day that outside temps were in the teens. The crew at Neal’s was very responsive, professional, and efficient. I had to leave for the day and was able to return to a warm house. I would highly recommend!"
"I would like to say how amazing they were with us today! We recently had a part of our ac repaired and thought we had solved the problem. Well when it shut down again 2 days later with a different malfunction at the end of the day(keep in mind this is an old unit) they had someone come help us with the little time and no room on their schedule! 5 stars all around to the receptionist for being so kind and efficient but also a big 5 stars to Justin the kind gentleman who came to help us out today. We really and truly appreciate it!! Thank you!"
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