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Disaster Restoration Pros
208 Heck Drive, Waterloo, Illinois, United States
About the Disaster Restoration Pros
Disaster Restoration Pros is a trusted general contractor located at 208 Heck Drive in Waterloo, Illinois, United States. Our team specializes in providing top-notch disaster restoration services to help homeowners and businesses recover from unexpected emergencies such as floods, fires, and storms. With years of experience and expertise in the industry, we are committed to restoring properties to their pre-loss condition quickly and efficiently. Trust Disaster Restoration Pros to handle your restoration needs with professionalism and care.
Photos of Disaster Restoration Pros
208 Heck Dr, Waterloo, IL 62298, United States
Reviews of Disaster Restoration Pros
"Have used Jarrod and DRP in real estate many times. They are simply the best and always do their best to help us in emergencies. Can’t recommend enough."
"DRP fixed our foundation before we moved into our new house. They had the most competitive quote and did a great job. There was a minor mishap, but Jerrod (owner) got involved immediately and rectified the issue above and beyond what any other contractor would have done. Highly recommend DRP. I plan on using them again in the future when the need arises!"
"We had a great experience and felt comfortable hiring the company after meeting the owner Jerrod who was very professional yet friendly and made us feel at ease. We had a lot of mistrust with our insurance company and their inspection and assessment of the water damage and they never gave us the amount of money we deserved and needed to make the repairs. Jerrod came up with a conservative yet thorough estimate that we were comfortable with and fully addressed our water damage issues. I will do a second review on the work itself with pictures. But I am stressing this part because it really made a difference to have the owner come to our home, all the way in St. Charles, MO! to assess our damage and promise to help us figure it out. What a relief we found DRP, we thank you so much, and want to let everone know this is an excellent company to work with and we highly recommend!"
"DRP came highly recommended to us so we had high hopes. The work itself was great. The issues we experienced were mainly due to communication. We were asked the same questions multiple times by different people, yet some of the employees that came to do the job seemed unaware of a few items that needed to be dealt with. A couple times they were freaking out over things that weren't listed or something that wasn't communicated to them. They said that all of the debris and furniture would be hauled away but then seemed confused when we asked them to do it. Our estimate included $225 to clean furniture that ended up being thrown out because it wasn't salvageable. When I called to ask to have that removed from our final bill, they said it would cost more to dispose of the furniture than to clean it so "it is what it is," yet, we had to dispose of roughly 60% to 70% of all the trash, furniture, and debris from the job. They plugged in a dehumidifier but didn't set it up properly so my father and I had to fix that as well. Everyone on the phone was super friendly and they moved up the available job date so it would be completed before we moved in to our new house which was greatly appreciated though. However, overall our experience was a negative one."
"From the initial estimate to completion of the job, these guys were great. Our basement started flooding back in February after all the snow started melting and we were looking into waterproofing and having a sump pump installed. A friend recommended DRP and I'm so glad they did! They were incredibly professional and completed the job in less than a day and a half. I highly recommend them and would use them again if the need arises."
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