VCA Boone Animal Hospital

"Been bringing my dogs here for the past 13 years. Usually pleasant but the most recent exchange became escalated by head tech Becky and front desk Michelle. Rude, unprofessional and cannot answer basic questions or solve problems. Also very overpriced and doesn’t appreciate loyal customers ."

"I called to book an appointment and the person taking the call said that I can bring the cat in the same day. Then she asked me what is wrong with the cat and I told her and she put me on hold for a second and came back and said I'm sorry you'll have to take her to the Emergency vet. I told her I could not afford an emergency visit to an emergency vet and all she could tell me was I'm sorry. These people have the nerve to themselves humane!! My cat will probably die now or BEE very sick because they refuse to take the animal in on the day that they said they would! Hope you're proud of yourselves!!"

"Day of surgery and today, 5 months later Maggie is swimming in Lake Michigan livin the good life! Thank you Dr Hayes and staff"

"They deserve zero stars for their service and care. Took my dog to be seen said would be enough time to treat his issues after waiting 15-20 min was told they can no longer do it they sent me home with meds. I agreed to reschedule for next available day. Day before appointment they call to reschedule the appointment for some odd reason. At first they said they didn’t know what the issue was so would have to sedate my dog to figure it out. But later during a call to schedule was told they knew what the issue was, so if they knew why did they reschedule and need to sedate to look into further. Sounds like trying to get more money out of me and don’t really care about their customer let alone your pets. Find someone else who does care."

"I take my new puppy there and they are super friendly! They give the puppies a little cup of chilled banana n puppies love the treat. As they lick the treats they administer the shots from the back. Over in 10 seconds."