Walgreens,

7209 West Lincoln Highway, Frankfort, IL 60423

"pharmacy people dont like to work with customers is the only pharmacy got people with attitude is getting worse why?"

"I agree with the other reviews about the lack of customer service at the pharmacy here. There is a notable attitude of “your family’s sickness is not my problem”. My wife recently tried to fill a prescription that was unavailable and instead of the staff saying “let me see if I can find another Walgreens that has that in stock” they only came back with “no we don’t have that, go look somewhere else”. No offer to help, no accountability, no customer service, “not my problem”. Any parent who has had a sick child knows how incredibly devastating that situation can be, and the staff here continue to demonstrate a complete lack of compassion and professionalism time and time again."

"Rudest pharmacy I’ve ever been too. The pharmacist Casey shows no compassion or empathy for anyone else’s time."

"Pharmacy: Everyone here seems annoyed when you ask them for assistance. And instead of resolving issues, they claim ignorance and simply pass the buck along. It seems they'd rather come off as incompetent and lazy rather than putting in effort to solve your problem. It's sad that I'm more surprised when I get a pleasant and respectful transaction than the normal rude and/or lackadaisical one. I started using this walgreens b/c it was closer to my home. But after giving this one way too many tries, I decided that I will drive the extra 10 minutes to go to a store with a staff that actually wants to help their patrons. I've also witnessed on multiple occasions customers asking the simplest of questions and getting similar responses. The most recent time I intervened and helped the customer myself. Awful And I have to say, I'm floored that this dump has a 2.9 rating. Yeah, most respectable businesses would consider that to be bad, but this place should consider themselves lucky. Thats WAY to high."

"Older lady working the front register was just absolutely rude. I got off of work (Walmart) had to pick my kids up afterwards so couldn’t get any of my frozen or chilled foods there (not that that is anyone’s business) so I stopped here which was closer to my house and she doesn’t greet she’s giving me a dirty look like I was the worst human being for coming in to buy a few things and brining my children in with me and when she was done asked “you work at Walmart” and I replied “yes I do” and she then says so rudely “you’d think you’d just get all of this while you were there” I don’t usually write reviews and bad ones at that but I couldn’t believe how terrible her customer service was"