Adams Fiber
3555 North 24th Street, Quincy, Illinois, United States
About the Adams Fiber
Adams Fiber is a cutting-edge telecommunications institution located at 3555 North 24th Street in Quincy, Illinois, United States. Known for its reliable and high-speed fiber optic internet service, Adams Fiber offers residents and businesses in the area access to lightning-fast internet connections for all their online needs. With a commitment to superior customer service and innovative technology, Adams Fiber is a trusted provider in the Quincy community. Visit their location today to experience the benefits of Adams Fiber for yourself.
Photos of Adams Fiber
3555 N 24th St, Quincy, IL 62305, United States
Opening hours of Adams Fiber
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Adams Fiber
"Adams locked in a $65 price for life for a 100 mbps dedicated fiber optic line - No sharing! - and decided all their customers needed double, so increased to 200 with no cost increase, and never slows/chokes speed, no bill surprises, perfect customer service, and 1 outage in 5 years!"
"Horrible just like the rest. 1 day past payment (that should be autopay) and you get charged late fees. They lie about bill price and say it's because the equipment needs upgraded when it's 6mos old."
"Wow! From the customer service to the install I give it Adam Fibers a 10. Highly recommended. Nick H was the installer. He was patient when I decided where to have it placed and helpful about what would work. Btw he is hilarious! Was very quick, clean, and informative with the install. It’s refreshing to have top notch work and customer service skills. Thanks to the Adam Fibers team!"
"I asked for a quote for internet service only at a business location downtown. The receptionist took my contact information and said a sales person would give me a call. I received an email with a proposal, but no phone call. I reviewed the contract and didn't like some of the terms as it didn't fit my needs, not surprisingly since I didn't receive a phone. I emailed back and asked about what options I may have. When I got back the answer that, "this is the lowest speed internet at that location," I asked to have a conversation with the salesperson and didn't get a response, so I called and asked for a different salesperson. The same salesperson called me. The contract offered 3 years at about $100, plus $100 installation fee. The contract also required a 60 day shut off notification. I wanted the contract to end because I already know that we won't be there after a year. The salesperson had no idea what my needs were at that business location. I finally talked to the sales person, she was kind of rude. I advised that we have a 1 year lease and won't be staying at that location after the lease is up. She told me that we could transfer the service to another location when we move. I don't think that is true and I've been told by others who have used Adam Fiber that it is not true. We would still be liable for the 3 year contract at that location. She sent me a new contract which essentially charged us the 3 year contract over 1 year! Then, I looked up the google reviews and found that this salesperson has twice written favorable reviews for Adams Fiber and the company acknowledged one of those reviews. This company is not that big and surely they recognized their own sales person. I am not using her name here but I noted for Google reviews that this salesperson's reviews are a conflict of interest. Needless to say, I am very disappointed with Adams Fiber and its customer service. I was considered switching my home internet to Adams Fiber because they are a local business. At our business location, we will use a hotspot and I will keep my internet service at home."
"I actually had a terrible experience at a local business, but when put into the right hands Jeffery was able to address my issue, assist me, and remained patient (even though I may have been a difficult customer that day). I greatly appreciate the service and will continue my business through them. If a local location is unhelpful, definitely go above them to the one's who will take the time to help."
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