Pampered Pets Resort & Spa 1050 Dundee Avenue, East Dundee, IL 60118

"I love them. So much better than PETCO. They’d keep our dogs 5 hrs for simple bath, dry out, nails, Pomchi sanitary area cut and cleaned it’s the hair. up plus a shave for bum area. And his feet"

"Don't believe the lies on these reviews. Since the new owner, prices have increased, and they refused to work on my little puppy because he had high anxiety. Cece cut my puppy face in two places and looked me dead in my face and LIED to say, she didn't do it. I dislike the new owners and the way they run their establishments. I will NEVER return to this place. You mistreat or hurt my animals - you are mistreating me! I would not recommend this place! BEWARE!!"

"Yeah.. so I looked at some of the negative reviews on here before writing mine. First - it seems that most of these people are incorrect or unaware of the services provided at Pampered Pets. My intact male puppy goes for daycare at least once a week (although lately its been more due to poor weather). He’s allowed to play in group play with other dogs (Yes- they do try to keep intact males in different play groups which is totally fine)… he’s always been allowed to play and participate fully. Its to the point where if I tell him he’s going to playtime he beats me to the car to go. They’re great at taking him last minute or even boarding him last minute if we’re in a pinch. He’s always been well cared for. We’ve looked in and seen him playing and he’s never anything but happy and having a wonderful time. The new owners have put quite a bit of money into making the play areas nicer for the dogs and it shows with the energy level of the pets that are there. Liam has made tons of friends and we’ve got a trusted, reliable partner who we know will care for our dog as we would. I can’t say enough good things about them and stress all the negative reviews here have not been our experience in the least."

"been coming here for years and up until this year service has been so bad. they cut my dogs ear multiple times and didn’t think to tell us about it. when we contacted them about it they said “we didn’t see anything wrong”. do not bother bringing your dog here."

"I look all over for a nice kennel. We like this place Lots of run for play. Resting. And sleep areas. Can take your own beds. Food. Toys. Staff were friendly and seem to enjoy their jobs. Our dog was happy and healthy after a week there. We also did a half day there to see how our pet got on."