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City Paws Veterinary Clinic
2200 South Vandeventer Avenue, St. Louis, Missouri, United States
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About the City Paws Veterinary Clinic
City Paws Veterinary Clinic is a highly professional and skilled veterinary care institution located at 2200 South Vandeventer Avenue in St. Louis, Missouri, United States. The clinic offers compassionate care for both animals and their humans, making it the very best vet experience for many. Dr. Mattes, known for his kindness and patience, provides exceptional care for special needs pets. Dr. Nicole, another experienced and caring doctor at the clinic, goes above and beyond to help animals and their owners. With operating hours from Monday to Wednesday and extended hours on Thursdays, City Paws Veterinary Clinic is the vet of choice for many pet owners in the area.
Photos of City Paws Veterinary Clinic
2200 S Vandeventer Ave, St. Louis, MO 63110, United States
Opening hours of City Paws Veterinary Clinic
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
12:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of City Paws Veterinary Clinic
"The only reason why I'm giving two stars is because once you are physically at the clinic, the customer service is good overall. Communication at this clinic is really awful. 9 times out of 10 I have to call upwards of 7 times to get through to someone. I will always leave messages when I call and rarely ever get a call back. There were times when the clinic reached out to me via email for me to confirm a plan of treatment, I would email them back with the confirmation and then nothing. it would be a few days later and I would have to call several times before getting a response. It took two weeks of me calling several times and the new clinic reaching out to finally get my dogs records sent over. Even when trying to order my dogs medications from 1800PetMeds, PetMeds would reach out to me asking for my help in contacting the clinic so they could refill my dogs prescriptions because they tried several times and couldn't get through. Anytime I have to contact this clinic, I dread it because its like pulling teeth to get anything done with them. My ex had brought his dogs here and one of them was pregnant. I had written down exactly what food she got, how many calories she was intaking including the canned food we mixed in. The kibble she was on was a whole prey diet, high calorie brand. the vet said she needed to intake more calories and recommended Royal Canine Puppy. Not only is that food bottom of the barrel cause the only meat source it has is animal by product meal and the first 5 ingredients are various grains and soy but the puppy line had 100 calories less per cup than the adult food she was already eating. An animals diet is the most basic thing when it comes to their overall health. How can anyone trust what a vet is saying when they recommend food that contradicts their own recommendation? It also tells me that they aren't doing their due diligence in research and that they don't know what they are even recommending to someone. If I hadn't worked in the industry and in pet health and was some average joe taking the vets word. Id be spending a ton of money on a name brand food that is predominantly filler with a bottom of the barrel meat ingredient that in turn would make the dog loose more weight cause they would be given even less calories than what they were originally eating. How can anyone trust that the vet is doing their due diligence in research and providing adequate recommendations on something serious or on a larger health issue when their recommendations for something so basic falls short? I only stayed as long as I did because I was moving out of state and the wait times at another clinic were so far out. If I had stayed in Missouri, I wouldn't have stayed at this clinic nor will I ever be recommending others go here. I'm not sure how this clinic has as high of reviews as they do."
"Unfortunately, I only used them one time. I had a sick dog, and I'm from Florida, so I needed a vet urgently. They were kind and super thorough and helped me make a very difficult decision to send my Hector across the Rainbow Bridge. The entire staff was very empathetic and made the process as easy as possible."
"The day we found out that Dr. McCartney was at City Paws was the best day! One of our dogs has cancer and Dr. McCartney was the first doctor to diagnose what was really wrong. He was taking care of our 3 dogs at a different place, and we were extremely unhappy, when he left. He was always extremely caring, considerate and just the best!!!! At first we just transferred one dog to his care, then we transferred the other two, as well. Thank you, Dr. McCartney for everything you do! Thank you to staff at City Paws for being extremely caring, as well. I am so glad we found you!!!"
"We have had the absolute best experience with City Paws. The entire staff has been so welcoming and caring to our cat, Stretch and to us. They have always made us feel comfortable, explained things to us thoroughly and have been there to answer any of our questions. The facility is always clean, safe and accommodating. Lastly, Dr. Nguy is an absolute ANGEL. They whole staff is incredible, but Dr. Nguy is the sweetest, most gentle and knowledgeable vet we have had. She took time after hours to answer our anxious questions when our cat was very sick, took time out of her weekend to email us back about concerns we had and has encouraged us and really been an emotional help for us during this time. We highly recommend City Paws to anyone looking for veterinary car for their furry pals."
"I’ve been going to city paws for years. They were recommended to me by the cat rescue I worked with and I never turned back. Everything you want in a vet is here. They will treat you and your creature with dignity and compassion. They don’t guilt you or upsell you. They’re honest but so kind. From treating my senior kitty for his heart condition to helping us gently guide him to the next life, they were compassionate and put my cat and I first and I can never thank them enough for that. Flat out I’d take a bullet for any of the vets in there."
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