Walgreens

"They don't ever answer the phone in the pharmacy. Very difficult to refill a prescription. Their website doesn't recognize my prescription and neither does the automated system. I need my inhaler. Why is this so challenging? Hire someone to answer the phone."

"So, I had to unnecessarily visit this store twice because the lack of help from the workers at the cash register. I went up to the store to place $800 on my debit card to pay my rent and I made that clear when I went to Walgreens. The employee advised me I could ONLY put $500 on my card. I went ahead and completed my transaction plus paid for the $4.95 transaction fee which is ridiculous. So, I called my card because before I went up to the store yesterday I chatted with my cardholder and was told I can put up to $1500 onto my card. My cardholder then asked me if I tried another transaction I told her “NO” because I was advised from Walgreens I can ONLY put $500 on my card each day. So, I called another Walgreens and asked how much money can I put on my card. The worker advised me $1000 but it has to be separate transactions which is a total rip off. I went right back up to the store 30 minutes later and immediately asked for the manager who I found out when she walked out was the initial worker who assisted. I explained to her I was pissed because this was an inconvenience to me having to leave back out my house for the same thing. She and the other lady seemed to NOT CARE and the worker who assisted this time her name was Angie wanted to go back and forth with me and had the nerve to “hold my $100 bills against the light that I just got from the BOA ATM she acted as if I was adding fake money on my card the manager didn’t even do that when I first went in initially so FYI I know she was doing that to be mean spirited” mind you she was already cocked and cross eyed. I called and made a complaint to the number on my receipt. The manager didn’t even take the time to give me the actual corporate number to call when she was the one who inconvenienced me. The whole interaction was unprofessional and I see why a lot of there stores are closing!"

"This pharmacy drive-thru is THE WORST! Today on Thursday February 8, 2024 at 5:45 p.m. the pharmacy assistant who is working the window is having a full unnecessary conversation with a customer she should tell to pull around! Unbelievable! Holding up the line! It was like this yesterday! The slowest pharmacy drive thru EVER"

"Worst Walgreens customer service I have ever experienced. Very rude comments from the night manager about my kids. Needed to use restroom because my 4 year old was about to wet himself. She finally allowed us to use the “non-public” bathroom after my son was frantic. We made the comment that he was going to pee himself to which she replied “well where did he pee?!” Very rudely. She also rudely asked my husband why we were there.all of this isn’t even the extent of her rude comments. I used to work at Walgreens and this is definitely not the way Walgreens employees behave. If it wasn’t a door dash order we were doing, they NEVER would have gotten my business. (Side note: the front cashier was actually very sweet. We appreciated her.)"