First Mid Bank & Trust 509 South University Avenue, Carbondale, IL 62901
About the Business
First Mid Bank & Trust is a full-service banking institution located at 509 South University Avenue in Carbondale, Illinois. Led by Regional Community Bank President John Barnett and Market Manager Jolene Falat, the bank offers a range of personal and business banking services. Operating hours are Monday through Thursday from 9:00 a.m. to 4:30 p.m., Friday from 9:00 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 12:00 p.m.
Services at First Mid Bank & Trust include checking and savings accounts, auto loans, home equity and mortgage loans for personal customers, as well as checking and treasury management, business loans, and ag loans for businesses. Wealth Management services such as trusts, retirement planning, and investments are also available.
In addition to traditional banking services, the institution offers a drive-up and walk-up ATM with image deposit capability, instant-issue debit cards, self-serve coin counter, safe deposit boxes, and night deposit box. First Mid professionals are also available to assist with Insurance and Ag Services.
Visit First Mid Bank & Trust at 509 South University Avenue for all your banking needs in the Carbondale area.
Photos
Location & Phone number
509 S University Ave, Carbondale, IL 62901, United States
Hours open
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"Have had some issues with changing passwords when i got a new phone, Jolene called me from the Carbondale office and fixed it with me over the phone.."
"Horrible customer service. Won't answer the phone. Been on the phone for over 52 minutes. This is horrible. Y'all need to get someone to lift a finger and pick up the damn phone!!!!!"
"Horrible service. If you call them. They will never ever pick up. I am have been on hold for over 30 minutes. This is horrible. I know there is at least 8 people who work in that bank and no one is hardly in the bank. Someone needs to lift a finger and pick the damn phone up!!!!!"
"Been with them for years, excellent services, ppl are beyond friendly, best fraud protection service I've ever seen, stops fraudulent transactions before they even happen, 10/5 stars, recommended to everyone"
"created a new checking account there and it went somewhat smoothly. a guy named Jeff was very helpful and got my account setup in 10 minutes. the only issues was I never got my drivers license back. this was on a Saturday so they were not open on Sunday. I didn't receive a call or anything from them saying my id was left at the bank, even though I just gave them ll of my information and it was in front of them. I then called the bank on Monday to see if they could find my id and the lady who picked up the phone gave me some nasty attitude when I asked her to look. they said it wasn't there, so I proceeded to panic trying to find it. I went into the bank on Monday and asked a different lady to help and it was found within 2 minutes. and to top it off They gave me the wrong checking account number. I had a payment sent to the wrong account number and when I went to withdraw money they said my account number doesn't exist and I have no money in my account. totally ammeter work from lazy employees at first mid. if I didn't need my money by the end of the week I would totally go to another bank and start a different account."
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