Tilak Jewelers 8300 North MacArthur Boulevard, Irving, TX 75063

"Hema and Sirisha gave me a great customer experience in the store and helped me with my purchases. Great collection and good service."

""At Tilak Jewelers, we found a wide variety of choices when searching for a gift. Dhruvi patiently assisted us, showing us all the options we wanted to see. The store had a welcoming atmosphere, and we felt comfortable shopping there. We highly recommend Tilak Jewelers for anyone looking to purchase jewelry.""

"On Saturday, January 27, 2024, I visited the store with the intention of purchasing small jewelry items. Upon entering, I observed the surroundings and approached a staff member who seemed to be monitoring me suspiciously, as if I were there for illicit purposes. When I requested assistance in viewing the items I wished to buy, the lady I spoke to exhibited a dismissive attitude, providing no explanations, descriptions of the items, or alternative options. Despite my attempts to seek help from other staff members, they were preoccupied with customers who appeared to be of higher economic status, disregarding those in need of assistance. The overall customer service was severely lacking in discipline, and there were instances of discriminatory behavior from the customer representatives. Furthermore, I had learned about this place from my neighbor and friends, fostering high expectations for a positive experience but that was not true. However, with the treatment I received, both myself and those I know will be deterred from making any purchases here. Additionally, there have been concerning rumors circulating about potential tax fraud at this establishment, suggesting that cash transactions come with waived tax fees. I intend to report this evidence to law enforcement in the near future for further investigation."

"Thank you Harshil for great customer service!! Really recommend this place for any diamond and gold jewelry !!"

"Had a very bad experience with staff and price. Sales lady was rude and most of the staff is having zero knowledge. They don’t share price breakdown, I ended up paying 50% extra amount because they go by item price instead of price per gram (even when we purchase more than 10gms) Not yet all fair price and not respectful to customers. Highly recommend not to consider visiting."