Benson's Jewelers
3811 South Cooper Street, Arlington, Texas, United States
About the Benson's Jewelers
Benson's Jewelers is a premier jewelry store located at 3811 South Cooper Street in Arlington, Texas. We offer a wide selection of exquisite jewelry pieces including rings, necklaces, bracelets, and watches. Our expert staff is dedicated to providing exceptional customer service and helping you find the perfect piece for any occasion. Visit us today and experience the luxury and elegance of Benson's Jewelers.
3811 S Cooper St, Arlington, TX 76015, United States
Opening hours of Benson's Jewelers
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
12:00 - 18:00
Reviews of Benson's Jewelers
"DO NOT buy from Benson's....they are a rip off, will not honor their agreement!!! We have purchased wedding ring and anniversary bands from this place. I've had to have my wedding ring repaired for a diamond falling out a few times with no problem because my ring was purchased there at Benson's (only charged for labor and shipping as long as you own the ring). I went to get to a repair recently (diamond repair) and was asked if the ring was purchased with them and yes it was purchased with them. I was told by the clerk that she needed to check with management (her name is Lima). I was quoted a price of $295 (I've never paid that much for labor & pair)...when I told them I've never paid that much in the past, management quoted another amount that was too much for only shipping and labor. I was told that the price of diamonds have increased, well that's not my problem, if I purchased the ring from you and I'm only to pay for shipping & labor, you should honor it. If the rules have have changed since the pandemic (that's everyone's excuse), it should not effect those who purchased before the pandemic....WARNING.. Benson's is a rip off!!!"
"DO NOT BUY IN THIS PLACE, it’s a rip off!! We brought a Citizen watch to have a battery change, it turned out that they charge me and replace NOTHING. The watch came WITHOUT A battery."
"HORRIBLE CUSTOMER SERVICE. We have been coming here for years and for my wedding band we decided to get it from here since we have gotten so many items already. We found a beautiful wedding band and decided to purchase it. We paid half of it and we were gonna come back to pay the other half when it was resized. The lady told us it would take 4 to 5 days. 5 days passed and we received no call. Call them and they told us they would call us back with an update. No call. Called again the next day. Told us they were gonna call us with an update. No call. We waited a few more days. Called back. Still no update. Why are you going to tell your customer 4 to 5 days when that isn’t the truth and why am I the one having to call you when you say you’re gonna call me back with an update. Horrible customer service. Called back again and they put me on hold for 10 minutes to come back and tell me it was ready. Why is it ready and you have not called me? Ridiculous. When up to the store to pick it up and the lady was so rude as if she was upset about how many times we have called. Tried on the ring to make sure it fit and the lady kept rushing us to pay and leave. We told her it fit and I put the ring back on the counter for it to be bagged. Because when you purchase an item from ANY store your item is to be bagged. She left the ring on the counter and told us “thank you” and gave us our receipt. We then had to ask for a box and a bag and she did not even put the ring in the box herself. She gave us the box and bag and left to help another customer. Horrible horrible customer service. The two ladies up there are rude and do not know how to do business. I have worked in retail for years and I have never ever treated a customer like that. DO NOT COME HERE TO BUY ANYTHING. Please save your time and money and go to another jewelry store in the mall."
"I went to Benson’s Jewelries and I am very satisfied of the service. The Sales Lady name Liz, she is excellent. She persuade me to buy the ring and the necklace and I love it. Thank you Lis for your great service."
"I so hope people read reviews before buying feom this place. These people ripped me off. Receipt is unreadable. They ripped me off over $1400. I took my ring to Worthy to get the specifics and i spent 2gs on it. Turns out it is worth $600. This place should burn. Diamonds in general are a rip off. Benson's Jewelers is all thievery people. Go somewhere else."
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