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Malta Veterinary Hospital
3921 Illinois 38, Malta, Illinois, United States
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About the Malta Veterinary Hospital
Malta Veterinary Hospital is a trusted veterinary care facility located at 3921 Illinois 38 in Malta, Illinois, United States. Our experienced team of veterinarians and staff are dedicated to providing compassionate and high-quality care for your beloved pets. From routine check-ups to emergency services, we offer a wide range of veterinary services to keep your furry friends healthy and happy. Visit Malta Veterinary Hospital for all your pet care needs.
Photos of Malta Veterinary Hospital
3921 IL-38, Malta, IL 60150, United States
Opening hours of Malta Veterinary Hospital
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Malta Veterinary Hospital
"After using a vet about 45 min away for 20 years or so I thought I would give this place a chance as they are much closer. Initially the vibe was unwelcoming and I felt like everyone was mad. Ok maybe a bad day…This was a meet and greet get established appointment. The “vet” orders his staff around to ask questions instead of coming and speaking to you directly which now I see why. I have been there a few times now with the same treatment however today was the deal breaker. My Beagle got into garbage unknown initially to me as I was not home and my adult daughter didn’t tell me until I had to investigate the issues. I took my dog in for an X-ray. They took her back then the vet told his staff to tell me he wants to also do “labs”. Mind you I can hear everything he’s saying and sounds rude and annoyed. I asked for a price breakdown as nothing was discussed and I had no idea until asking that this visit is now $500. I told the girl I don’t have that today and I just want to do the xray for now and if she needs further treatment I will have to redo all this at the emergency vet anyway ( she has been in icu before and that is how it went, they repeat everything anyway even if just done). So the vet comes into the room clearly annoyed and said I need to do labs. I said I just want the xray for now as I don’t have $500 to spend here unexpectedly today. His reply was “unexpectedly” your dog ate chicken bones on Tuesday and you don’t have $500 to spend today and walked out. Literally never even spoke to me or made eye contact other then this. I said you know what bring me my dog we will go somewhere else. Unprofessional, rude, bad vibes all the way in this place. From many other reviews I’m not the only one who’s felt this way"
"My boyfriend and I have 2 dogs. We brought them to this place a couple of times. We canceled one time due to a family emergency. Apparently, if you cancel, they will drop you as a client. So the other day, my dog had gotten into some Eucalyptus cream. If you have animals, you know it can kill them. So I called and asked for advice on what to do. They said that since I had canceled, I was no longer a client, and they would not help me. I had asked if they thought I should bring him to an emergency vet, and they wouldn't even answer that. So my advice don't even bother with them if you have an emergency. Or don't cancel even if a family member died."
"I posted a couple months ago and I don’t see the post! So I am going to repost because this vet clinic shouldn’t be taking care of animals! My dog broke his foot, they casted it! As weeks went by the vet would not even come in the room and address my concerns! Tried to talking to the vet tech, she was the most condescending snip! I took my dog to another vet to reveal major sores under the cast that I was not told about! They just kept saying keep it dry. One was not even on the foot, it was his knee, they were wrapping it way to tight!! I also have issues with the cleanliness of this place! It stinks so bad!"
"I’ve taken my cats here for a few years now due to them being the cheapest and the closest, but have decided they are better off somewhere else. Any time a concern about my cats is brought up it is immediately brushed off like it is no concern. The vet has repeatedly told me my cat is overweight when he very clearly is not and overall the vet seems very careless. The vet techs are kind for the most part, just the vet who doesn’t care at all. I don’t trust bringing any pets here anymore."
"Our dog was brought to the vet on Thursday Oct 26. He was to stay there for 10 days after a biting incident for an observation. When I dropped him off I did not notice any issue with his skin but admit that I did not check him forensically. I called on Monday October 30 to check on his progress and was told he was doing fine. Then approximately 3:30pm on Friday November 3 the day before he was scheduled to be collected I received a call to inform me that Spock had a skin infection and an ear infection and asked if I would like for this to be treated? I asked when these issues had been identified and was told he came in with those issues. He showed no sign of the issues when I left him off but if it was noticed that he had them when he arrived then why was I not notified immediately or even updated when I called 4 days into his stay? If he had these issues upon arrival why was I not informed and why was he not offered help until right before he was due to come home? I asked this at the front desk when I picked him up and the best answer I could get was “He was here for a bite observation “ indicating that his general well being was not a concern or responsibility? Assuming that was true then why offer to help at all? The other possibility is that he did not have these issues when he arrived and he picked them up while in the vet’s care? Either answer leaves me very concerned about how he was cared for? We also noticed that he has lost a considerable amount of weight when we got him back, he ate so much when he got home. I picked him up early (8am) and the dog barely got 2 minutes down the street before I had to bring him to do his business, doubt he had been out in hours. I paid $600+ in full the day he arrived there and would have expected him to come home in as good condition as he was brought in. I emailed the vet directly before posting this but have yet to receive a response."
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