Hipp Pools, Inc

"Building our second pool with Hipp Pool! If you want a cheap, problematic pool, do not build with Hipp. If you want quality, a premier design, and the confidence it will be done right, the first time, go with Michael Hipp of Hipp Pools. Pictures are of our first pool with Hipp."

"I’ve had nothing but great experiences from Hipp. Communication is outstanding, I get updates weekly on our pool condition. Our pool guy is professional and always friendly. I can’t ever see a situation where Hipp wouldn’t be handling our needs. Five well earned stars!"

"Terrible customer service . They simply don’t return calls. I am not sure how they keep customers. I called Hipp pools 16 days ago and asked them to repair my pool heater. The nice lady who answered the phone promised to schedule it and said goodbye. I said “wait a second, you haven’t gathered any contact details!” Then she realized that she had confused me for an existing customer with a similar name. Fair enough. 14 days latter I called and asked why I hadn’t been contacted. She told me that she remembered me but couldn’t locate my ticket! I really would have expected an “I am so sorry that we lost your ticket, I will get someone out there today!” But instead she said she would research it and get back to me. Now, it’s two days latter and I still haven’t heard from them! So I called and got an answering machine and told them that they lost me as a customer, and that I would look for a more responsive company. I then called Sterling Ridge pools. Within an hour I got a call back with an appointment time. I won’t be wasting any more time with Hipp pools."

"Have been very pleased with the service from Hipp pools over the last 10 years. Very responsive on any required repairs, providing good quotations and quick response to complete the work. Would definitely recommend them to anyone looking for a good professional service."

"We have a Hipp-built pool so it made sense to use them for the weekly maintenance. The previous owner of our home had another service and it was not very professional. Since switching to Hipp our pool has looked clear and clean. They have a good response to our repair needs as well with a competitive charge."