Andaul Jewelers

"Do not buy or have any watch repairs done by these two crooks! I bought a gold high end watch from Andy and Paul before Christmas. Brought it back a few days after Christmas for the band to be shortened/sized. They broke the mechanism and would not stand behind paying for it to be fixed. Wouldn’t turn it into there insurance (don’t even know if they carry insurance). Never said they were sorry and strung me on for six weeks saying they would take care of it waiting on parts. Do not do any business with people. Now on I will only shop with the other local jewelers. Lesson learned!!"

"This is a great local business. The crew is very service oriented. I have been a customer for many years and am happy with the selection and service."

"So my bf and I were recommended to come here thanks to his sister praising them on fixing her watch band with very little money. So on November 23, 2018 we went in to see if they could replace his rotary watch’s (of which was a gift from his mother) battery so we wouldn’t have to send it to the company itself. We are still waiting and it is May 2019. He went in two other occasions and the last time they said they were waiting on a part because it shattered or something. As both introverts, we hardly like to complain but I’m quite unhappy about this whole thing. I would never come back to this jeweler. If it was too hard to fix then they should have stated so from the start rather than breaking it."

"I have been going to Andaul's for several years now, and have never had an experience that was less than exceptional. They've restored and repaired jewelry I already owned or had gotten from somewhere else, and they even helped me create custom earrings for my sister's wedding with literally 24 hours to do it. They have always gone above and beyond; the staff is kind and respectful, and really listens to what you are asking for. It's not a yes or no place like some of the bigger chain stores. Not only have they always been able to accommodate my requests, but they've usually been able to offer more than one solution and in different price brackets so that I could get exactly what I needed at the price I could afford. I have yet to find better pricing, turnaround times, or customer service anywhere else."