Reichman Jewelers

"I really want to like this place but I’m they make it very hard to. I have been using them for almost 6-7 years for matching screw backs that fall off my earrings and always had a pleasant transaction. However since their store has encountered the terrible tragedy the faced it seems like they have become more reluctant to offer the old welcoming attitude that they used to have. I recently acquired a pair of lab diamond stud earrings. I immediately stopped into the store with a co worker of mine with the shipping box in hand and the lady who took them into possession question their authenticity immediately, she went as far as to break out their diamond tester and confirmed that they were real diamonds and she says “yup those are real alright.” Initially I felt disrespected but on the positive side I thought well at lest she confirmed for me that these diamonds are real and I don’t have to second guess their authenticity. She proceeds to then show me their personal collection of lab diamonds and I am thinking to myself you just questioned mine, why show me more? I asked for them to make my earring screw one in 4 prong gold settings and over the phone, Rich gave me one price and the day I got the call to pick them up he gave me a completely different price. When I showed up he adjusted the price and I paid with no problem. I then asked if he could appraise them and he gave me some excuse about them being so busy with their closing sale that he didn’t have time. I’m sure it doesn’t take that long to perform an appraisal but other people came on as I put my earrings in and he took very good care of them. Best of luck to them at their new location but I doubt if I will revisit the company again. I’d like to be treated like the other people that walked in and they greeted like family and if I can’t I take my money and business elsewhere."

"They're the best jewelers without a doubt. They are very easy to work with, very knowledgeable, and very helpful. They are also very accommodating. I am a big fan of Otis. He is super friendly and has excellent customer service."

"The best jeweler in the area! Our entire family and a lot of friends we've known over the years have purchased their wedding rings from them! My own parents bought their set from them when they were on Ashland Ave in Chicago, which was 56 years ago this year! We will keep doing business with them as long as their around!!"

"The entire experience was an absolute pleasure. They took time to walk me through the options: Natural vs. lab-grown diamonds, type of metal, finishes, styles. The whole deal. If you're looking for gorgeous jewelry at an incredible price: you need to stop at Reichman's before going anywhere else. It's a shame they're moving locations after 100+ years, but it's worth traveling to the new spot when it opens in February 2023."

"Very friendly & helpful staff. Took time to show various items. Purchased a new watch & watch bands."