Burdeen's Jewelry 1151 West Lake Cook Road, Buffalo Grove, IL 60089

"Ordered online and got a great deal on my end game watch. Watch is like-new and I saved $2500 compared to buying this new so huge love for Burdeen's."

"Purchased a timepiece from Burdeens this past week and really enjoyed my experience working with them. I originally popped in a couple of weeks before to see their stock and get some pricing on a couple watches I had my eye on. Kevin was super helpful and transparent from a pricing standpoint. I called him back the day I was ready to purchase and he set the watch aside for me. Once I arrived, I worked with Michelle to get checked out and get my rubber strap cut to length. She was super patient as it took a few cuts to get the sizing right. She saw I wore another watch into the store and gave me an awesome watch travel case that will come in handy! While we waited for the strap, she registered my warranty and even walked me around the store and let me try on a couple of other pieces I was interested in. Overall they are a jeweler that makes you feel welcome unlike some other watch AD’s. I’ll definitely be coming back for future jewelry and timepiece needs!"

"My experience at Burdeen's Jewelry was truly exceptional. Purchasing my IWC Pilots watch was a delight, thanks to the outstanding customer service provided by Roberto Martin. His knowledge and attention to detail made the process seamless, and I felt well-cared-for throughout. The collection of watches at Burdeen's is impressive, and the personalized service sets them apart. I highly recommend Burdeen's Jewelry for both their exquisite timepieces and the top-notch customer experience."

"Today i went to buy a Grand Seiko as they are one of the few GS authorized dealrs in the chicagoland area and let me tell you my experience was wonderful! It was my first time there and instantly upon walking in i was greeted and offered a drink, and was immediately helped out with the time peice i was looking at. Roberto helped me out in so many ways, from showing me how to set my watch correctly, explaining the warranty and even the financing. We talked about other watches we liked and brands we enjoyed while waiting for my warch to get sized and all in all the experience was phenomenal compared to other Jewlers ive been too. Thank you Roberto and your team for making my experience great and for fullfilling my dream of owning one of my grail watch peices, cant wait to come back and get another timepiece!"

"It was my first time at Burdeen’s and immediately upon entering I was immediately greeted with a warm welcome as if I was a long time customer. Everyone was very welcoming and eager to help answer any questions. I highly recommend Roberto Martin for any jewelry / timepiece needs. He is very knowledgeable, attentive and personable. He helped out my friend throughout his purchase of a Grand Seiko. I will continue to go to Roberto and Burdeen’s for my next purchases in the future."