Helzberg Diamonds 6557 Grand Avenue, Gurnee, IL 60031

"Great store everyone very very friendly specially Ilsa she helped us with so much patience. Very knowledgeable and helpful loved her! For sure we will be back for our jewelry needs or wants."

"We have always had great help at this store from several different associates! They are quick to communicate when our items are ready for pick up. Highly recommend Helzberg!"

"I recently had the pleasure of purchasing a diamond from Ilsa and Brenda at Helzberg Diamonds, and I cannot express how exceptional my experience was. I initially walked into the store with no intention of making a purchase, but from the moment I stepped in, Ilsa greeted me warmly and transformed my visit into a memorable and enlightening journey. Ilsa's dedication to understanding my needs was evident as she took the time to engage in a thoughtful conversation, unraveling my preferences and desires for the perfect diamond. She didn't just sell diamonds; she invited me to join the Helzberg Diamond family, an experience that transcended mere transactional moments. The moment Brenda, a GIA licensed gemologist with an impressive wealth of knowledge, joined us, it became evident that I was in the hands of a Dream Team. Together, they boast over 40 years of combined experience in helping individuals like myself find the diamond that tells their unique story. Brenda introduced me to the Helzberg "diamond eVault," a treasure trove housing diamonds of every size and cut imaginable. Her keen eye and expertise shone through as she unearthed a gem online that she insisted I would find intriguing. The remarkable part? The diamond was promptly delivered to the store the very same day. Even when Ilsa called me about the diamond, understanding that life can be busy, there was no pressure to rush into a decision. Unlike many other places, I appreciated that the sales team at Helzberg did not bombard my phone with incessant calls, allowing me the space and time to make a decision without feeling pressured. When I finally made it back to the store the next day with my wife, Ilsa and Brenda greeted us with genuine enthusiasm. They showcased the diamond, and to our delight, it was beyond perfect. The professionalism, knowledge, and genuine care exhibited by Ilsa and Brenda made our decision to purchase easy and enjoyable. For anyone in search of an engagement ring, diamond stone, or anniversary present in the Gurnee or Northshore area, Helzberg Diamonds is undeniably the go-to destination. The Dream Team of Ilsa and Brenda will not just sell you a diamond; they'll craft an unforgettable experience, ensuring you find a piece that embodies your unique love story. Helzberg Diamonds has earned my trust and loyalty, and I wholeheartedly recommend it to anyone seeking excellence in the world of diamonds."

"Ilsa has given us multiple great experiences at this store. Her customer service is absolutely top notch and she walked us through many options for our wedding rings without pressuring us. I’ve since met with her several times and the care and service she provides is unparalleled. 5 stars all day long and we will be back whenever we are in need of a new piece of jewelry!"

"Amazing experience with Ashley and Joe! We went in to look at rings and Ashley helped us pick out a BEAUTIFUL diamond and setting. We were able to open an account with them and have 0% interest too!!! The stone was set and sized incredibly fast. When we picked it up it fit perfectly and looked amazing! I hear Joe in the back did the quality work. Great warranty for an affordable price to protect my ring forever! I'll see you all in 6 months for my inspection. Thank you both!"