Heritage Jewelers, L.L.C.

"My husbands wedding band had to be cut off his finger after it was smashed flat in an accident at work. I brought it in and less than two weeks later in looks like it did the day we picked it out! 25 years ago! Thank you for restoring it!"

"Tom did a great job removing a flat spot and refinishing a ring that I got from my farther. This ring means a lot to me, it was my grandfathers and I just passed it down to my grandson. If anything unfavorable would have happened I would have left a review reflecting just that. I came to Heritage via recommendations from a facebook post. Tom/Heritage was highly revered and I understand why, the price for the service was about 30% of what I expected it would cost and this precious heirloom never looked so good. Thanks Tom! I appreciate what you do."

"I went to Heritage Jewelers on the recommendation of friends. I had a small bead that I wore on a chain and have worn daily for about 15 years. It wasn't expensive (not a Pandora) but it has a lot of sentimental value. A small piece fell out and I went to Heritage to see if they could replace it. Tom found a stone that closely matched and carved it to fit in the bead. I love it!! I highly recommend Heritage and Tom!!"

"I was a customer for about 6 years when Tom took over the business. I’ve never had anything bad to say about Tom, he’s a very good jeweler and very personable . I was happy for him when he bought the store and continued my patronage. Right after he purchased the store I brought him a $400 Zodiac watch that needed a new battery. Tom accidentally broke the watch stem when replacing the battery. He said he’d send it out to his repair guy and have it fixed. 3 weeks later I got the watch back and instead of reusing the signed crown the repairman put a cheap, generic crown on the watch, drastically reducing its value. I called Tom and told him about it and asked if I could at least get the signed crown back, if nothing else. I haven’t heard anything from Tom since, and it’s probably been about a year since it happened. I’m extremely disappointed that he couldn’t be a man of his word and properly fix his own mistake."

"I was very pleased with my experience with Dirk and the team. They created a custom engagement ring based on a design from brilliant earth that my fiancee was in love with. Tom is an amazing artist and the ring turned out better than I could have asked for. Needless to say my fiancee was speechless. She's constantly getting compliments for the detail and originality. Dirk was also very reasonable and I saved a considerable amount for higher quality materials and customer service. I would definitely recommend them to anyone and I will be returning soon for our custom wedding bands."