Cruise America RV Rental
2732 Mannheim Road, Franklin Park, Illinois, United States
About the Cruise America RV Rental
Cruise America RV Rental is a premier RV rental service located at 2732 Mannheim Road in Franklin Park, Illinois. Offering a wide selection of top-quality recreational vehicles, Cruise America is the perfect choice for those looking to explore the open road in style and comfort. Whether you're planning a cross-country road trip or a weekend getaway, Cruise America has the perfect RV for your needs. With excellent customer service and competitive rates, Cruise America is the go-to destination for all your RV rental needs in the United States.
Photos of Cruise America RV Rental
2732 Mannheim Rd, Franklin Park, IL 60131, United States
Opening hours of Cruise America RV Rental
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Cruise America RV Rental
"Contact, pick-up and delivery of the vehicle at Cruise America in Chicago were smooth. However, there are a few things you should keep in mind: The Ford models from Cruise America are absolute gas guzzlers with their 7 miles per gallon at 60 miles per hour. There is also practically no creature comfort equipment: you need to buy everything yourself from toilet brush to a Teflon pan. The set of flatware for rent was abisimal and expensive . Our vehicle was unsuitable for the cold temperatures in the Midwest: the house battery only lasts two hours to run the blower of the gas heater. And the generator hours to run an electric heater cost an additional $30 per night. But apart from that it was great trip and we had a wonderful time."
"It was a really cool experience. I am very satisfied. The car has a good layout and is new. The staff at the counter was really friendly. thank you!"
"Just returned a standard size RV from the this location. Very happy with the vehicle and service. Pickup was pretty fast and efficient. The woman who runs the desk is very on top of everything. The RV we rented was less than a year old, everything was clean and operational. Check in process was smooth as well. I had to buy engine oil while on the road and there were no issues with reimbursement. I would rent from here again."
"WORST RV CAMPING EXPERIENCE EVER!!! No Toilet, Air Conditioning, Leaking Shower and more... We have rented RV's annually for 8 years running and usually go with Cruise America. This time...was a disaster. It was Memorial Day weekend during the Pandemic of 2020. Camping facilities state-wide were restricted to "self contained units only" and the campground bathrooms were locked up tight...what could go wrong?!? We drove 6-hrs in an RV to Northern Wisconsin only to find that the toilet was inoperable, shower leaked, air conditioner didn't work, floor warped from toilet/shower and the shower door wouldn't stop falling off the track. Worst part was that Cruise America didn't do anything to help us unless we were willing to drive back 6-hrs to Franklin Park and swap out units. Luckily, we were able to convince the owner of the Campground to spend hours of his holiday time rebuilding the toilet platform to temporarily fix the unit...at our expense. When we returned the unit, the owner of the Cruise America franchise didn't want to hear about it and refused to offer us any type of courtesy credit unless we signed a release which prevented us from talking to Cruise America's corporate office about our experience. Needless to say...it was a horrible experience the likes of which we've never had before and we still haven't heard ANYTHING back from Customer Relations in over 2 weeks time!!! I would think that during one of the worst economic and health crises ever, these companies would step-up and take care of their customers who have spent THOUSANDS on their rental service. Problems happen...but the measure of a company is how they treat their customer after the problem arises. Never again."
"I enjoy renting RVs from Cruise America. This was my second time and I enjoyed how clean and nice it was. I took an star off because a few days before our trip I called to confirm and they didn’t have our RV. We need it to moved to a different location that was 200 miles farther. That was super inconvenient. But at least they give us an option. Highly suggest to get the extra insurance. We have a small rock felling off and cracked the windshield and the insurance covered it 100%."
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