Petco

"Edna at the bloomingdale store is so amazing! Give her a raise! I told her I needed my dog food a little bit faster than usual, due to unforeseen circumstance. She left a note for her manager to get in contact with the driver, so my dog had food by morning! No, that is Customer Service! Thank you Edna from Petco, Bloomingdale Illinois. Love Jackson the boxer !"

"usually take my dog to the Schaumburg location but ended up with appointment here. awful service.. no help from staff in grooming.. wanted his nails cut. after 7 sec of in grooming room they came out to tell me “ he wont get on the table” i explained that the girls in schaumburg managed to get him on table.. and then wouldnt help me get him on scale.. she just stood there like shes never seen a dog before.. um im not the employee.. u need to do your job. she said my dog was “too big” … hes a black lab that weighs 109 lbs.and sweet as can be.. not aggressive at all.. . um like u never had bigger dogs… please.. so i went out in below temps for nothing.. called the one in schaumburg.. told them what poor service we got and they said bring him over.. they thought it was odd that happened.. i think that she was just lazy and cant handle a dog bigger than a pug.. she was useless.. never going back there again.. if u dont want to handle dogs.. not right job for u. she sucked"

"As much as I love petco as an organization for what they do for animals, I'm really upset with their fish. They always look sickly. I bought 7 fish from them (that looked the healthiest), and literally all but one are dead now. The last one is on its last stretch of life. The problem isn't our tank because we also bought fish from Aquarium Adventure and took some from our family, and all of them are alive and happy. I'm just really upset that I couldn't do anything to keep the poor little ones alive. I'll continue to be a member and get food for the dog and cat, but I don't think I can support getting fish from here anymore."

"this will be my first and last time will take her to that place. I took my dog to get her haircut and I asked them to get her a schnauzers haircut. When we came back for her she still looked the same! they told us that’s she kept moving, like okay we understand that, but how are you gonna make us play u a lot of money like if u cutted her hair when u barely did,literally make no sense, unbelievable. first picture was before the haircut, the second picture was after the haircut, she stills looks the same, and the last photo was how we waited her haircut to look like."