Charles Schwab 500 West 22nd Street, Oak Brook, IL 60523

"I emailed Art Herrera as I needed someone who spoke Spanish to help assist my parents with a language barrier. He responded and said he'd be happy to assist them further; he just needed details on their needs. I explained to him in full detail what they had been going through financially and their goals, and then expressed to him that I wanted to consult in person to move on to the next step. I never heard back from him, which I found awfully rude and unprofessional. It's been three weeks now, and still no response. Don't waste your time. Take your business elsewhere."

"I'm a new client today was visiting branch. And big big women in reception was extremely unhelpful, and no clue about 100$ bonus for new customers etc. Some people have bad days mabe that was one of those...."

"I get in, I get out, and I get my business taken care of. No issues or complaints. Oh, I was told they have another award coming, too. When it shows up, I'll take another picture."

"If they hadn't been recommended, I wouldn't have gone here. First, there were ants crawling near the lifesaver bowl, and secondly, Tom had to go up and ask for service. We were told we could sign up online or wait 1 hour for someone."

"Great place to start investing if you're unfamiliar with where to start. Their staff are very helpful and easy to deal with."