Petco
About the Business
Petco is a popular pet store located at 2072 Sycamore Road in DeKalb, Illinois, United States. This store offers a wide variety of food and supplies for all types of pets, including dogs, cats, birds, fish, and small animals. Whether you're looking for premium pet food, toys, grooming products, or accessories, Petco has everything you need to keep your furry friends happy and healthy. With knowledgeable staff members and a convenient location, Petco is the go-to destination for all your pet care needs.
Photos
Location & Phone number
2072 Sycamore Rd, DeKalb, IL 60115, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Reviews
"I haven't been there since before the pandemic. They have less variety compared to PetSmart but they have better prices. The attendants are very nice."
"They canceled one of the items on my order and when I went to the store they had about 8 of the item i wanted and when I took it up to check it out the guy said they do that when they have 1 left in the shelf. I told him there were a bunch of them. Then he charged me full price and didn't give me the online order discount!!! Terrible customer service."
"Heather in the fish dept can answer anything about all aquatic life. She helped me as a beginner and even has knowledge about ponds. She is my go to, so I only shop at this specific store."
"These people are always terribly slow at doing the simplest of things in the store. Also staff is not helpful and, in fact, will tell people things potentially harmful to their pets. Specifically one employee that is under the impression that she is a zoologist, gives out poor information like it’s going out of style. Prices are also awful."
"service was fine but now i have to make a special trip back because i was over charged and having to pay for bags makes me wonder if i'll come back."
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