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KAY Jewelers
701 West Karsch Boulevard, Farmington, Missouri, United States
About the KAY Jewelers
KAY Jewelers is a renowned finance and jewelry store located at 701 West Karsch Boulevard in Farmington, Missouri, United States. With a wide selection of exquisite jewelry pieces, including engagement rings, necklaces, bracelets, and watches, KAY Jewelers is the perfect destination for those looking to add a touch of elegance to their collection. Whether you're shopping for a special occasion or simply treating yourself, KAY Jewelers offers top-quality products and exceptional customer service to ensure a memorable shopping experience.
Photos of KAY Jewelers
701 W Karsch Blvd Ste. 1, Farmington, MO 63640, United States
Opening hours of KAY Jewelers
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of KAY Jewelers
"Heather and Faith were very helpful and knowledgeable. Great customer service."
"Horrible customer service. These women have no desire to work, zero. They didn't want to be bothered. My guess is they are not working on commission."
"Terrible experience so far. DO NOT USE THEIR FINANCING!!!!! Kay’s store does not offer any sort of assistance with their Kay’s card. I never received the card. The store easily looked up the card info and assisted in making the purchase. I received a paper bill in the mail. Still no card. Couldn’t log into the website so I had to go into the store to make a payment. I told them about never getting the card and they said the only option was for me to call customer service. I did and received someone that barely spoke broken English and all he wanted to do was take another payment from me. I told him that I had already made a payment in store and all I needed was assistance with my account. The man kept saying I needed to make another payment first. After repeating myself several times, I told the man to just make it so nobody could make anymore purchases on my account. Don’t bother sending me a card. Just lock the old one so nobody could fraudulently use it since it was never received. Apparently he took that as close my account and open a new one. Here it is a month later and now I don’t even get a paper bill in the mail and my only solution is to try to remember to drive into the store every month to make a payment in person. The ring is beautiful but the customer service is non existent once they’ve got your money."
"I love the ring my husband bought from them but I have had a few problems with the store personnel getting things right. First I was charged for a cheaper band when I went in to pick out the set, I knew it was a mistake so I did the right thing and let them know. When I did this they managed to mess up my interest free financing. I spent months trying to get them to correct it but it never was corrected. We just paid off the ring so he would stop getting charged interest. The most recent thing was I went into another kay while on vacation to get my ring cleaned. The nice lady asked me if I wanted it inspected and I said it was just done in March but sure. She said it never showed as being inspected but she marked it for me. I have had this ring for two years and take it in every 6 months so I don't lose my lifetime warranty and they have never marked it. Thankfully none of my sones have went missing or they may not have replaced them since they never marked my inspections down."
"This store was very welcoming and professional. I’m from out town and they treated me like I was one of their own. Heather was the best!!!"
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