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Zales
1155 Saint Louis Galleria Street, St. Louis, Missouri, United States
About the Zales
Zales is a well-known jewelry store located at 1155 Saint Louis Galleria Street in St. Louis, Missouri. As a leading retailer of fine jewelry, Zales offers a wide selection of engagement rings, wedding bands, necklaces, earrings, and watches for every style and budget. Whether you are looking for a special gift for a loved one or treating yourself to a new piece of jewelry, Zales is the perfect destination. With knowledgeable staff and a reputation for quality and customer service, Zales is a trusted name in the jewelry industry. Visit their store in St. Louis to explore their exquisite collection of sparkling gems and stunning designs.
Photos of Zales
1155 St Louis Galleria St Suite 2423, St. Louis, MO 63117, United States
Opening hours of Zales
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Zales
"Purchased a custom memorial necklace with photo and received the someone else's custom memorial necklace. For something so sentimental, one would think they'd have a better QC check in place. Offered no concession. Was told to return and reorder. How cruel of a business..."
"Beware don’t go there. My husband bought me a necklace and earrings set with a warranty for our anniversary and I wore the necklace 3 times then the chain broke so we went there to get it fix but I was told they had to sent it to get fixed and I had to give them the earrings to be sent with the necklace and this took a hour to do this. Couple days later I received a phone call from Zales saying the necklace was broke from wear and tear but I told them I wore it 3 times. Then they told me they don’t have that kind of chain anymore so I was told they might have to get me a different chain. The next day went to pick it up and was told they couldn’t find a chain for it so then they said they would have to send the whole set back to get a new set. That took a hour for them to do that. Plus they lost my receipt so they had to find one the one when my husband bought it.Then they said it will be in Monday. I called them on Monday evening and was told it hasn’t came in yet. Then they call me Wednesday saying it was in. I went to pick it up and was asked did someone call you that it was ready. I said yes so she went to the back but she said she couldn’t find it so she had to call someone about were it was at. Then she found it and then it took another hour for them to get it ready for me. Then when I got home to put the necklace on the chain broke but I will get a new chain somewhere else.I will never get anything from them ever again."
"Teaira was absolutely amazing. She was patient with me & all of my questions. She knew her stuff & explained everything in great detail. Her customer service skills are on point. She even explained the Diamond Bond to me. I told that she's my friend now ... lol. I would refer her to anyone who's in need of a ring."
"Tony was exceptional! My partner and I popped-in to browse ideas for a future engagement ring, and despite letting Tony know we were not planning on purchasing that day, he devoted his utmost time and attention to us! After getting a general idea of my style preferences, he kindly allowed me to try-on a variety of rings and made wonderful suggestions. I highly suggest asking if Tony is working the next time you visit Zales! Thanks again, Tony!"
"Zales was great! Teaira was very nice and helped us find the perfect wedding bands to compliment my engagement ring, she helped us set up ordering the second band, resizing one, and cleaning and replating and getting them soldered together and everything worked out exactly as we hoped! Thanks Zales!"
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