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Artigem
15 North 1st Street, Belleville, Illinois, United States
About the Artigem
Artigem is a unique institution located at 15 North 1st Street in Belleville, Illinois, United States. It is a one-of-a-kind combination of an insurance agency, jewelry store, and general store. At Artigem, customers can not only purchase exquisite jewelry pieces but also insure them for peace of mind. The store offers a wide range of jewelry options, from classic designs to modern trends, ensuring there is something for everyone. With a focus on quality and customer satisfaction, Artigem is the go-to destination for all your jewelry needs. Visit us today to experience the perfect blend of elegance and security.
Photos of Artigem
15 N 1st St #100, Belleville, IL 62220, United States
Opening hours of Artigem
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Artigem
"Our local Farmers agent, Jill, did a wonderful job. She advocated for us even when it was difficult! She always maintained professionalism while keeping our best interests in mind, even when my frustration was showing. I can't imagine how hard it is to be an agent, but Jill went above and beyond to help us and we're so thankful to have gotten the fair resolution we deserved. Even when things got frustrating, Jill was there for us. I believe her heart truly is in what she does, and that's important, especially when you're feeling very confused and conflicted with the others who are involved. Thanks Jill! *Disclaimer: not anything to do with Jill but PLEASE BEWARE if you have an extra "floater" for jewelry (an additional charge, which we paid thousands on already), know they'll do everything they can to get you to go through a company called Artigem Replacement Services. I worked with Jeff Whitesides. NOT Jill's fault. But the Farmer's adjusters (again not Jill) must get a kick back, which I won't even get into because ours was such a mess! Apparently you need an added "floater" if you want to get what your actual appraisal is for. In our case it was 9 years later and of course the value went up, it's a custom ring with a very special diamond! Artigem and my Farmers adjuster (they work together) not only tried low balling us and were extremely pushy when we said we wanted to go through our family jeweler, whom my family has been using 50+ years, but claimed my trusted jeweler wasn't honest! Seriously?!? Boiled my blood, as it should anyone. It should be stated in the policy that this is their way of doing business, and they will always offer far less than your appraisal unless you go through Artigem (are they lab grown, blood diamonds? no idea and don't want to find out!). Again, not Jill's fault. However, when a jeweler is not only looking over our original appraisal for Farmers, but also wanting the business from us and Farmers, how isn't it a conflict of interest? There's so much more. I've seen reviews saying Artigem got their rings done in two days, whaaaaaat? Again, just thankful Jill was there for us. My husband and I have only had two claims in our lives, the other through another company. The other was flawless. Thanks for helping us Jill! We're happy to still have your services, minus the jewelry policy we've had over 9 years. That business will now go to Jewelers Mutual, who gives you the actual appraisal amount and let's you use your family jeweler or other of your choice. I smell a scam here and will be contacting BBB next"
"I lost a very special diamond out of my ring. The diamond has been in our family for over 100 years. I was putting Christmas decorations away. I took my gloves off and the stone was gone. We searched for days. I was so sad and felt so guilty that I had to be the one to loose the stone. I was sure the insurance claim would take forever and be very unpleasant. I reported it to my insurance and was pleasantly surprised. Jackie made me feel so comfortable she walked me through step by step. I could call her at any time there was no trouble reaching her. She evaluated my setting and made me aware of what caused the stone to come out. I feel confidant that Jackie will take care of my ring with the same care if it was her own ring. You can trust her to help you. Thank you Jackie!"
"Artigem was amazing to work with in helping me restore my engagement ring. Unfortunately, one of the diamonds in my engagement ring fell out. They were able to turn a very negative event into an positive experience. Dawn and her team were wonderful to work with from beginning to end, making sure I felt comfortable with the entire process. They ended up having to rebuild my ring in order to ensure that the diamonds would be safe in the future. I am so, so happy with the end result. My ring looks exactly like my original engagement ring, but somehow even more beautiful. I'm so glad I entrusted Artigem with this very important job. I am grateful and will cherish my precious engagement ring even more!"
"We are absolutely in LOVE with our wedding rings we custom made through Dawn with Artigem! They are absolutely gorgeous!! We get nonstop compliments and are so enthralled with the quality and appearance of the rings! Dawn truly cares about the end product and fully understands the emotional connection tied to having your jewelry for the rest of your life!"
"We were absolutely thrilled with the entire experience working with Artigem. Of course, we were nervous sending my wedding ring away in the mail, but Dawn assured us that everything would be taken care of. She had picked a replacement diamond for us. That was the most beautiful thing ever! Very professional, extremely friendly, and walked me through the process step-by-step, so I and my husband were completely at ease. I would recommend the service to anyone. Especially if they had the chance to work with Dawn! Thank you so much."
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