Spencers

"Truly appreciate the young lady that helped me track down a “Chainsaw Man” t-shirt. Spencer’s didn’t have what I was looking for but she suggested Hot Topic. I’ll be back for this type of superior customer service. Thanks!"

"HORRIBLE customer service. I waited for my turn in line and as it was my turn the girl working the register didn’t even bother to acknowledge me EVEN THOUGH I was RIGHT IN FRONT OF HER. Instead she would turn her back on me / do other stuff. When she finally acknowledged me I asked if I could get a belly ring, she told another girl WHO ALSO did not bother to acknowledge me while I was waiting for help. Instead of her helping me with what I had been waiting for, she goes straight to another customer who had been there AFTER me and helped her instead. Walked out and bought NOTHING. Teach your employees respect. I NEVER leave a bad review as I always keep it to myself but this was truly a HORRIBLE experience."

"Really awesome. Lava lamps are so cool, I love the vibe in there. But you do have to wear a mask and I see no problem with that and slowing the spread of this virus :) they are concerned for our health and others as well! Love this store"

"With the growing online sales and the diminishing of Malls in the United States Store #2208 and store Manager Kam , (assistant Mng is what she wrote on a 2” by 3” piece of paper) asked us politely if we had a mask on. We, because it was several of us were in the store to purchase items for a Gag we had planned ; did not have mask on we’re told to leave. I asked for her name and store number and left. Probably, ok maybe $120 IN STORE revenue lost. Again maybe. I love Spencer’s, I have been going there since I visited the store for the first time at the Altamonte Mall in the 90’s. Bye and I’ll see you when the Kam’s in this world realize that revenue is what pays their salary."

"Staff was very friendly and attentive. Even though they were busy, they helped me find exactly what I needed. Spencer's was my last resort for what I was looking for in body jewelry, but next time it will be my first stop, because of the customer service."