PetSmart

"Weak fish, poor health. Sick diseased fished, ruined my tank and my other healthy years old fish. Do not buy from here, stingy with refunds. Act like your a thief if it’s a new item fyi."

"This was my experience here on ONE NIGHT. First incident: I wanted to get a catfish that I researched would go well in my tank and asked my fish connoisseur friends. The girl asks me what size tank do you have?. I showed her the tank I had, 30 gallon. She says she cannot get me the catfish because it’s not compatible. Then asked me how many fish I had. I have 2 goldfish. She then proceeds to tell me that I don’t have a big enough tank for the 2 fish I have. (Okay, I plan on a bigger tank when my fish get bigger). Second incident: I get to the register and another girl asks me why I would feed my dog the brand I had in the cart. It is Pedigree, my VET RECOMMENDED for the dog I have who has special issues and allergies. It is the only brand that will not make him violently ill. I proceeded to tell her that my vet recommended it and I actually am a registered Veterinary Technician. She proceeds to tell me that it is “like a great value brand of food, mostly of corn and not food for dogs”. I explained to her again, that my vet actually recommended to try it to see how it works and for the last 5 years, it works for him. I bought a new tag for my other dog (who mind you, eats a much more expensive and better brand). I grab the receipt for the code and she says in a snarky attitude “do you want me to highlight the code for you?” And I said no thanks, I’ve done it before. “Well it’s the small numbers at the top with T” I should have walked out without purchasing anything. I have never felt so judged in a store in my life. Your employees are rude, I will NEVER go back to PetSmart again after this encounter."

"As a devoted pet owner of 5 dogs, I have found PetSmart to be a reliable and convenient destination for all my furry friend's needs. The store offers a wide range of pet supplies, from quality food to toys and accessories, making it a one-stop shop for everything you may require. One aspect that stands out about PetSmart is the level of service they provide. The staff members have been somewhat knowledgeable, very friendly, and ready to assist with any questions or concerns I may have had. Their expertise has been invaluable in guiding me towards the right products for my pets. While the overall experience at PetSmart has been positive, it is worth noting that some of their prices can be on the higher side. However, this is something I have come to expect when shopping at specialty stores like PetSmart. The convenience and variety of products available justify the slightly inflated costs. In comparison to other pet stores, PetSmart feels like a comprehensive haven for pets. Sorta like a gas station metaphorically speaking as in convenience for pets, and it’s right in town. They not only offer the essentials but also provide grooming services and even adoption events sometimes, It truly feels like a pet-centric community, and I appreciate the effort they put into creating a one-of-a-kind experience. In conclusion, PetSmart is a go-to destination for pet owners looking for a wide selection of products and services. While the prices may be a bit steep, the convenience and quality make it a worthwhile choice for those who prioritize their pet's well-being."

"I was there on 9 November 2023. I’ve had previous bad experiences but I thought I’d give it another shot with nail trim. They did an amazing job very sweet and I’ll definitely be taking poody back. I totally forgot the ladies names but I will be back."

"Very nice store. This was my first time being in there. But it was clean and the employees were very nice the day I went in. I was looking for a cat collar and bought one but the part that you snap together was very easy to pull apart. So I decided to take it back and get my cat a different one. But their prices for the most part seemed fair. And they also had some pretty cute kitties if your looking for one. And the return process went very smooth.. the employees were nice and helpful if you have a question."