KAY Jewelers 1289 West Lane Road, Machesney Park, IL 61115

"Jaimie Borota the store Manager was excellent! She wasn't pushy at all, also listened to my situation. I was very pleased with the level of service. I was reluctant walking in. However Jaimie listened to my situation and assisted me with making the wisest decision. Thank you for your help again !!"

"Needed to ship inherited jewelry from Machesney Park to Carlsbad CA for grandsons wedding. Jaime went above and beyond to make it happen."

"I had the pleasure of working with Raevenne and Ann. Very friendly from the minute I walked in. I had an idea of what I wanted, but wasn’t exactly sure. They helped me compare and find the pieces I absolutely loved and stayed within my budget. I enjoyed getting to know Raevenne during my experience, such a sweet young lady! Thank you for everything! I cannot wait to pick up my wedding ring upgrade!!"

"Took two rings in for re-sizing; one purchased from Kay's and the other a ring Ive had for over 45 years. The Kay ring was sized for free and cleaned and the other ring was not only sized but the black sections on the ring were redone beautifully. Staff was professional, friendly and efficient. My husband also had them look at a ring that he's had for over 40 years where the fire opal was coming loose. Even though they don't work with opals they directed us to other jewelers and they noticed that the 2 diamonds with the opal were loose. That ring is now in to be repaired and we thank the Kay's staff for advising us even though it wasn't one of their products. HIGHLY recommend Kay's. We've had our wedding rings (Leo diamonds) since 2008 and they still look great!"