Reservations Unlimited

"Our family rented @standingBearLodge red river nm for 4 nights. Took great care of the home. Ironically, we chose this house over nicer ones for the hot tub. On the first full day the hot tub filter was not working and office was made aware and was asked for replacement. They dumped more chlorine in hot tub but same filter. After using hot tub 3 times my card was charged $500 for dirty hot tub. The heating was also tied to first floor so either burn up downstairs or freeze upstairs. IMO I would definitely not stay in this lodge and would think twice of going through @reservationsUnlimited."

"Have rented with Reservations Unlimited many many times. This time was a little disappointing only because we rented a house (Mountain Cardinal) that had several issues that I feel need to be addressed by the owner. The hot tube (one of the main reasons we rented this home) had a cover that was falling apart and literally leaking its content into the hot tub water causing the water to be murky and gross. I did tell the office who offered to send the maintenance man who never showed up. I don’t think the tub had any chlorine in it, it was a bit slimey on certain surfaces of the tub. The house screen door has a handle that continuously comes off, could not exit at one time. The sink in bathroom has a pretty good crack in it, also the hot water handle on the sink falls off into the sink. Other than that, the house is wonderful. Check was so easy and accommodating. Check out is too early -10 am for a large family and large home makes it uncomfortable."

"Easy to check in. Check out is a little too early. You might want to put a lock on the upstairs bedroom. Overall, it's not bad. It was definitely hot!"

"We stayed at Mountain Cardinal and were disappointed. The house is ok but not at all worth what they charge ($800 per night including all taxes and fees) The description states it has a "gourmet kitchen??" No...it doesn't. It's extremely outdated and the refrigerator had a very loud constant humming sound that can be heard all throughout the first floor! Didn't have a working ice machine either. The hot tub was gross, when we turned it on, black gunk came out of the jets, and the water wasn't clear even before that. There wasn't a chest of drawers in the bedrooms on the 2nd floor and just a few hangers so we had to leave our clothes in our suitcases. The bathrooms are very small and in need of an update. My family loves Red River and have been going since the 60's and have rented many homes over the years but we won't stay at Mountain Cardinal again. Way over priced for what you get!"

"We stayed at Casa Rio on Oro Fino and booked through VRBO. The house itself was great! A short walk to the town (too long to carry all your ski gear but easy to walk back to town in the evening) but far enough to not be disturbed by any late night partying. There are two rooms downstairs (R1- 2 queen beds, R2- 1 twin or full) and two upstairs (R3- 1 queen with ensuite bathroom, R4- King with ensuite bathroom and sauna). One full bath downstairs and two upstairs. We had internet issues on our first day but the office staff went above and beyond to help me get access to internet for some work I had to get done! I REALLY appreciate their help!! The kitchen is small but the dining room table is huge. Plenty of space for everyone. We would definitely stay here again!"