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Primary EyeCare Centers - Edgebrook
1603 North Alpine Road, Rockford, Illinois, United States
About the Primary EyeCare Centers - Edgebrook
Primary EyeCare Centers - Edgebrook is a leading eye care institution located at 1603 North Alpine Road in Rockford, Illinois. Our center offers a wide range of services including comprehensive eye exams, contact lens fittings, and treatment for various eye conditions. Our team of experienced optometrists and opticians are dedicated to providing the highest quality of care to our patients. In addition to our health services, we also have a store where you can find a variety of eyewear options to suit your style and needs. Visit us at Primary EyeCare Centers - Edgebrook for all your eye care needs.
Photos of Primary EyeCare Centers - Edgebrook
1603 N Alpine Rd STE 121, Rockford, IL 61107, United States
Opening hours of Primary EyeCare Centers - Edgebrook
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 13:00
Sunday:
Day off
Reviews of Primary EyeCare Centers - Edgebrook
"It's the worst thing that being a patient, you don't attend to an emergency, having an eye that couldn't see from one moment and they didn't care, trying to look for a doctor in the city who could help me, I just wanted my eye checked, Well, they have my history and it would be easier."
"My husband has had 2 bad experiences. Last yr he bought glasses . Paid $495 and couldn’t see and they did nothing . He went back this yr. They told him they measured wrong last yr . Their fault . Got new lenses put in new frames from laser and he can’t see out of them. Dr Kittle is good but they aren’t calling back"
"They don't deserve even one star. I go to my scheduled appointment only to find out the appointment was cancelled on their end. They never confirmed the phone number and email address were still the same. I caught a Lyft ride there and they didn't compensate me for my loss. I don't recommend going there. I should have gone to the other optical place I'd been to in the past. Now I know why I quit coming here. Poor customer service."
"My first ever google review, and I hope for it to be my last. I try my hardest to always look at the bright side and look past mistakes, giving the business the benefit of the doubt. I would strongly advise customers to shop elsewhere for any eye prescription needs. I came in for an appointment, waited 50 minutes past the time, was not listened to during my exam, and was treated extremely poorly. Wasted an entire day full of time and energy, with no new prescription to show for."
"Great doctors. Been a patient with Anderson, Kittle and Hill for 25+ years now Dr. Shrey. I would rate them a 5. Terrible support staff. Rude, uncaring, not sympathetic, not understanding, no accountability, long phone wait times, canceled appointments, scheduled appointments mysteriously not entered into the system, no follow up. Terrible computer system. Continuously receiving texts canceling appointments in the past. Yeah! I got it! Tells me I haven't confirmed an appointment when I responded as directed. Just terrible!"
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