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Travis Mcdonald - State Farm Insurance Agent
129 East Locust Street, DeKalb, Illinois, United States
About the Travis Mcdonald - State Farm Insurance Agent
Travis McDonald - State Farm Insurance Agent is a reputable insurance agency located at 129 East Locust Street in DeKalb, Illinois. With a focus on providing top-notch insurance products and exceptional customer service, Travis McDonald and his team are dedicated to helping clients find the right coverage for their needs. Whether you are looking for auto, home, life, or business insurance, you can trust Travis McDonald - State Farm Insurance Agent to provide personalized solutions to protect what matters most to you. Contact them today to discuss your insurance needs and receive a tailored policy that fits your budget and lifestyle.
Photos of Travis Mcdonald - State Farm Insurance Agent
129 E Locust St, DeKalb, IL 60115, United States
Opening hours of Travis Mcdonald - State Farm Insurance Agent
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Travis Mcdonald - State Farm Insurance Agent
"been with state farm for over 30 years. this office is the most disorganized and rude. there is one very nice lady (think her name was tiffany) that did her best to help. Never heard from Travis at all. from changes not taken into effect to billing being messed up."
"Had an issue with my recently purchased vehicle being added to my policy. I was very frustrated and spoke with Nancy about my policy. She helped me understand everything that happened and fixed my policy. She was very helpful and determined to fix the issue. Overall a good experience."
"This agency is completely useless. Any change or new policy will take them at least 3 to 4 weeks to accomplish. Most days they just have a sign out front the door stating that they will be back at some fictitious later time. It has been over a year now that they took over the agency from Karl Zeimetz. In this entire time, they were unable to complete a single one of my requests. Every time I need a new policy or a change, I have to call corporate to get it done. I am going to switch my agent now."
"Their office is highly disorganized. Agents (Craig and James) in the same office are disputing on the phone on who is correct and who is not, then following up with argumentative e-mails between each other while CC'ing me to resolve an out of state policy switch. The office does not answer their phones, and they guarantee a 48 hr response time. HA! I have to follow up with them because they will go a week or two without calling/e-mailing back. I had great experiences with agent in other states, but this office is horribly undertrained."
"Overall amazing experience, but in particular Alondra is always wonderful to work with. I always look forward to speaking with her because I know she is thorough.She is someone who will take her times to explain everything and is very patient. Definitely an exceptional agent!"
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