Family Podiatry Center
720 Brom Drive, Naperville, Illinois, United States
About the Family Podiatry Center
Family Podiatry Center is a leading healthcare institution located at 720 Brom Drive in Naperville, Illinois, United States. Specializing in podiatric care for the entire family, our team of experienced doctors are dedicated to providing top-quality treatment for a wide range of foot and ankle conditions. From routine check-ups to advanced surgical procedures, we offer comprehensive care to help our patients maintain optimal foot health. Visit us today to experience personalized care in a warm and welcoming environment.
Reviews of Family Podiatry Center
"After seeing 5 different doctors and being in pain for over a year, I finally found a doctor that actually listened to me and took his time while I explained my case. I had been in pain each and every day for over a year and Dr. Lawrence Kosova treated my symptoms. He is upfront on all costs associated with my care. I am so happy that I finally got the care that I needed and deserved without surgery! (My husband is happy as he doesn't have to listen to me complain about my foot pain!) I highly recommend Dr. Kosova and I now know where to go when experiencing matters that deal with my feet! Thank you, Dr. Kosova!!!!!"
"AVOID this place. I went there 2 years ago and paid them completely and I’m still getting a bill threatening me to go to collections. I have called them countless times and they say they will “work” with me and then keep reverting back to billing me. I’ve contacted Blue Cross Blue Shield fraud department and informed them that they are charging me and likely others of false claims. I advise patients with similar experience to do the same and contact Illinois state medical fraud authorities of what happened to them."
"***Edited 1/30*** Their response to my review is they accept Humana PPO which is the SAME as Tricare Select (Tricare East).....but they are saying it is self pay. Nope! If I could give this place ZERO stars based solely on the incompetent office staff I would. My husband called Family Podiatry back in March/April 2022 for an appointment. THE first question we always ask is, "Do you take Tricare?" because that is who our insurance is through. We were told yes. Fastforward 8 months, we get a bill in the mail. I called Tricare asking them if they have a claim on file from this appointment, they do not. I called the office and they said, "Oh, we don't take Tricare." We were told on the phone at the time of booking the appointment that they do accept Tricare. When we went to the appointment we gave them our insurance information, NOTHING was said about not taking our insurance. The doctor himself was good, no issues there. However it is EXTREMELY SHADY BUSINESS PRACTICE to say you accept insurance when you don't and then put it on the customer to identify WHO it was who told you that. DO NOT MAKE AN APPOINTMENT HERE!!!!!"
"I would avoid this place if I were you. All the complaints about billing in the other reivews are 100% accurate. I would make my monthly payments on time, and then get the statement in the mail saying I hadn't made any payments at all. The billing department was incredibly rude and talked down to me. They made it impossible to make a payment and refused to send me a reciept to show proof of payment. Also, I had a surgery where the doctor said he would get rid of the arthritis on my two toes. Little did I know that it meant I would never be able to bend my two toes ever again. I would have never gone through that surgery if I knew I couldn't bend my toes. In a follow up appointment, I told him I couldn't bend my toes, and he brushed it off like I could, he totally gaslite me to make me think I was the problem. Do not go here. Edit: 8 months after I posted this bad review, they randomly sent me a bill... that was for a procedure that was done SEVEN YEARS AGO."
"Dr. Reid and her staff made me feel welcome and comfortable. In addition, the treatment that I received has given me a feeling of confidence that I haven't had in many years. I am happy that I found the Family Podiatry Center and highly recommend them."
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