Lemont Currency Exchange Inc

"The customer service was terrific. She helped me go step by step with a license transfer situation. Very knowledgeable! Very patient!"

"I normally do not write reviews but I need to share my experience. I went in on 5/7/19 to switch a title and get plates for a vehicle I purchased. On the receipt I received it stated 4-6 wks for title and 6-8 wks for plates. On 6/17, 6 wks later, I checked SOS website to see the status of my title and plates. No record found. So I called SOS and they had no record of the vin number. Called currency and was told don’t worry the SOS has it but it’s stuck in Quality Control and proceeded to go on and on to convince me it was SOS fault. Was told it’ll be at least another 4 weeks because they are so slow. Hmmm surprisingly 5 days later my paperwork was received at the SOS. Just enough time for the currency to mail it. I don’t mind waiting but what I do mind is being lied to!! If I wouldn’t of called who knows how long it would of sat there."

"I've used this place a few times. They are usually pretty helpful. I went today to pick up my trailer plates after getting a letter in the mail saying they were in. The young girl who was working today was very disrespectful. She first argued that they don't send out letters to people. As she was looking I was taping my wallet on the counter and she assumed I was rushing her. She said don't tap that's not helping me find your plates any faster. I told her I wasn't in a hurry. She said again they only send out letters if they send your plates back because you let them sit here to long. So she said let me call someone I don't normally work here. After the phone call she was informed they do send out letters. While on the phone she was speaking indirectly at me stating oh the letters must be for people that don't want to pick there plates up. After the phone call she found my plates. Imagine that. Never an apology though for speaking to me like she did. Somebody didn't teach her to respect her elders and customers of the currency I liked going to. I did apologize to her though for inconveniencing her to do her job."

"I would give no stars. Went in to exchange my Chinese Yens from my Shang Hai trip and they said they wouldn't do it because there's too many different kinds of currency which I believe is uttered nonsense because with all the technology these days, there is no reason why they wouldn't be able to exchange it. Secondly, the lady I spoke to was incredibly rude. When I asked why she was being rude she told me to stop being "cocky". Excuse me? I am the customer coming in for a service so therefore you have no right to treat people that way. Whatever you do STAY AWAY FROM THIS PLACE! Horrible customer service and the attitude of the employee I spoke to was just despicable."

"Worst currency exchange in the county. DO NOT COME HERE. you will be here for 30 Mins. They sit on there cell phone and talk to people and when a customer comes in they just out the phone on speaker and carry on with there conversation and allow there personal call to hear everything that’s being said. I asked her to hang up the phone and take care of customers and she says to mind my own business and just proceeded to turn the phone over like I didn’t see she’s still in a phone call. Can’t even believe what happened. 10-01-18 4:40pm."